Diagnostics (Application) field descriptions

Diagnostic Test Description
All tests Runs all available tests.

You must enter at least one MWI extension to run the MWI diagnostic test.

Application Distributed Cache Tests that the distributed cache server is up and running. Additionally, checks that data can be read, written, and deleted.
Call-out
Calls out to a specified extension. When you pick up the phone, you should hear a test greeting. The parameters to be specified are:
  • Telephone number. The telephone number that the application server calls.

  • Port number. (Optional) The port or line that the application server uses to make the call.

Cluster Tests the connectivity and the cluster configuration of the application server. The test connects to all ADCSs in a cluster to see if the ADCSs respond.
Communication Tests the communication facilities of the application server, including the TTS port, the voice browser, the Web server, the Messaging application, and the line states. For serial (SMDI/MCI) integrations only, the system also tests the SMDI or MCI link.
MWI
Tests the Message Waiting Indicator (MWI) configuration. The system turns the MWI light for the extension on and off during the test. You must specify the following parameters:
  • Extension number. The extension number of the user.

  • MWI port number. (Optional) The port number.

Messages to Deliver Queries the ADCS through TUI to check the number of messages that the system needs to deliver to the storage server or the user mailbox.
User and Contact Lists
Queries the local cache on the application server for a user or contact. You should specify the following parameters:
  • Type of user/contact list. The contact list that is queried to locate the specified user or contact. You can select either User List or Global Address List.

  • Mailbox number or email address. The mailbox number or email address of the user or contact to be located.

Voice Messaging Application Diagnoses the state of the Messaging application and the communication link to the AxC.