Viewing the call records

Use the Call Records Web page to view the call records of all incoming and outgoing calls on the application server. All displayed times reflect the time zone of the server. The system rotates current call records on a monthly basis. The Current Log section shows the call records for the current month.

The system displays the phone logs call record in XML format with LOG_ENTRY entries for each call record.

Note

For an incoming call that also generates an outgoing call, the system logs the outgoing call record before the incoming call record.