The Authentication File Web page provides information about the Avaya authentication file currently installed on the system. You must install the authentication file using the System Platform console domain.
This file contains the logons and passwords that Avaya services personnel use to access the Avaya server. If you have a maintenance contract, the Avaya services personnel update this file regularly.
Note The system blocks access to the Messaging software if a valid authentication file is not present on every Avaya server.
The authentication file is created on an Avaya services support system and downloaded to the Avaya server. You can change the file only using this support system. To change authentication information, you must replace the entire file.
If the authentication file is missing or corrupted, the system denies access to the Avaya server. However, this does not prevent the Avaya call-processing software from running, but the system blocks further administration until a new authentication file is installed using the System Platform console domain.
To access the authentication file, on the Administration menu, click .