System Parameters field descriptions

Name	Description
Avaya Branding Tone	The Messaging system plays the Avaya branding tone when a user logs in to the user mailbox. The options are: enabled disabled By default, the Messaging system enables the Avaya branding tone.
Voice Messages
Include caller ID in subject line	The options are: enabled (default): Includes the caller ID in the subject line of voice messages. disabled: Excludes the caller ID in the subject line. Select `Disabled` only when the telephony server integration does not support the caller ID.
Intro text in subject line of original messages	The text content prefixes the subject line of voice messages. The type of prefix that the system uses depends on the message context: Original messages Message replies Forwarded messages The text content is the caller ID and contact name.
Intro text in subject line of message replies
Intro text in subject line of forwarded messages
Call Sender
For internal calls, a call attempt times out after	The number of seconds that elapse before the telephony server sends an internal call initiated from Call Sender to voice mail. The default is 16 seconds. The value must be less than the time taken by a call to a local extension to roll over to voice mail in RNA. If you configure the time out value at the system level on the telephony server, you will be able to check your telephony server for a typical setting.
For external calls, a call attempt times out after	The number of seconds that elapse before the telephony server sends an external call initiated from Call Sender to voice mail. The default is 45 seconds. During Call Sender initiated calls, to avoid a call going to voice mail, the time out value for Call Sender must be lower than the time taken by a call to an external telephone number to roll over to voice mail in RNA cases.
Maximum duration of a Call Sender initiated call	The maximum duration of a call, in seconds, when placing a call using Call Sender. The default is 10800 seconds, that is, 3 hours.
Recording Times
Maximum voice message length	The maximum time for a message recording measured in seconds. The default is 1200 seconds, that is, 20 minutes. The maximum value you can enter is 4500 seconds, that is, 75 minutes.
End-of-recording silence	The seconds of silence that indicate the end of recording. The default is 4 seconds.
VoIP DTMF cut-off time	For VoIP integrations only. The number of milliseconds to cut off at the end of a recording that has been terminated by DTMF. The default is 150 milliseconds.
Play on Phone
Time out (on no answer) after	If you do not answer a Play on Phone call in the specified time, in milliseconds, the system terminates the call. Choose a duration that is one ring less than the number of rings for call forwarding defined on the telephony server. The default is 16000 milliseconds and the maximum is 999999999 milliseconds.
Reach Me
Number of seconds per ring for “Reach Me”	For the Reach Me feature, the number of seconds a ring is presumed to take when calculating how long to wait before timing out. The default is 5 seconds. You can manage how the system forwards your incoming calls using the Reach Me configuration options.
Ringback Timeouts
First ringback timeout	The time to wait, in milliseconds, for the first ringback. The default is 15000 milliseconds.
Ringback timeout	The time to wait, in milliseconds, for the ringback to end. The default is 7000 milliseconds.
Nightly Maintenance
Maintenance time	The scheduled time of nightly maintenance for each application server. During maintenance time, the system refreshes the local directory cache on the application server with a fresh copy of the directory cache.
Caller Access to System Main Menu
Allow callers to reach the system main menu	Allow a caller to leave a call answering session by pressing * and gain access to the system main menu, from where other mailboxes can be reached. The options are: yes no The default is yes. The value set in this field is only applicable to users with the Aria TUI.
Fax
Fax receiving	The fax method to use for receiving an incoming fax. The options are: Detect and transfer to fax server: If the recipient user belongs to a CoS that allows fax, then the user receives the fax through the user fax server account. Receive and forward to email: If the recipient user belongs to a CoS that allows fax, then the fax is received in the inbox of the configured email address.
Fax detection time-out	The duration, in milliseconds, that the application server listens to possible fax tones after accepting a call. The default is 40000. If you configure a site with multiple languages and a user has long greetings, these could add up to exceed the 40 seconds fax time-out duration. In this scenario, if someone tries to send a fax to the user, waits for the entire prompt to finish, and hits the send button on the fax, the fax will not meet the 40 seconds time-out duration. In such scenarios, you must adjust the time-out duration even longer.
Intro text in subject line of Fax messages	The text that is present in the subject line of fax messages. This field is available only if you set the Fax receiving option as Receive and forward to email.
Fax recording format	The format for the fax recording. The options are: PDF (Portable Document Format): When the system records and sends an incoming fax to a user, the attached fax message is a PDF file. You can use the Adobe PDF viewer or any other supported programs to view the attached file. The default format is PDF. TIFF (Tagged Image File Format): When the system records and sends an incoming fax to a user, the attached fax message is a TIFF file. You can use the Windows Picture and Fax Viewer or any other supported programs to view the attached file. This field is available only if you set the Fax receiving option as Receive and forward to email.
Fax Server pilot number	The number, usually a hunt group number, of the third party fax server to which the system forwards the faxes. This field is available only if you set the Fax receiving option as Detect and transfer to fax server.
Destination identification during transfer	The fax destination for fax recipient, which is a mailbox or a primary extension. The default is Mailbox. This field is available only if you set the Fax receiving option as Detect and transfer to fax server.
DTMF following destination identification	The field can be none (), asterisk (*), or hash (#). The default is none. This field is available only if you set the Fax receiving option as Detect and transfer to fax server.