Avaya Aura® Messaging Release 6.2 offers new features and functionalities that extend the product capability and enhance the user experience.
The Audix TUI mailbox users can create up to nine optional greetings for announcing specific greetings for various contexts. For more information, see Greetings.
This release supports multilingual prompting of up to three languages at both the Auto Attendant and mailbox level for caller experience.
Messaging supports multiple regions where mailbox users and callers use a language other than the primary language of the Messaging system. For more information, see Multilingual prompting.
Release 6.2 supports four new languages, including Arabic, Castilian Spanish, Dutch, and Polish.
This release supports installation of more than three languages simultaneously.
For more information, see Multilingual support.
Messaging Release 6.2 supports a teletypewriter (TTY), a data terminal that people who are hearing impaired or speech impaired can use to transmit and receive text through a telephone system. TTY is only available from the Audix TUI.
For more information, see Messaging with a teletypewriter.
Messaging Release 6.2 interoperates with Message Mirror to achieve a complete disaster recovery of voice messages and related information such as greetings, names, passwords, and LDAP data. Message Mirror thus supports uninterrupted voice messaging in the event of an outage and assures full restoration of saved data to the primary storage server after it is back online.
Message Mirror only supports the Avaya message store server. Message Mirror does not support the mixed storage server configurations that include the Avaya message store server and the Microsoft Exchange storage server.
For more information, see Message Mirror.
This release supports migration of user mailbox properties, messages, recorded names, and user greetings from legacy Octel Aria systems to Messaging.
For more information, see User data migrations and system upgrades.
Release 6.2 supports speech to text conversion using Mutare's giSTT. With Speech to Text, Messaging delivers text transcription of voice messages through email or text message. This increases personal productivity by saving downtime associated with voice mail retrieval and playback.
For more information, see Speech-to-Text.
Messaging Release 6.2 generates application server alarms to notify the administrator or the support team about the alarms and logs.
Release 6.2 provides an administrative option to enable or disable the Avaya Audio Branding feature.
Release 6.2 has discontinued support for the VMware Zimbra message store.