sos security update (RHSA-2013-1121)

Original Release Date: August 21, 2013
Last Revised: July 8, 2015
Number: ASA-2013-402
Risk Level: Low
Advisory Version: 4.0
Advisory Status: Final

1. Overview:

The sos package contains a set of tools that gather information from system hardware, logs and configuration files. The information can then be used for diagnostic purposes and debugging.

The sosreport utility collected the Kickstart configuration file ("/root/anaconda-ks.cfg"), but did not remove the root user's password from it before adding the file to the resulting archive of debugging information. An attacker able to access the archive could possibly use this flaw to obtain the root user's password. "/root/anaconda-ks.cfg" usually only contains a hash of the password, not the plain text password. The Common Vulnerabilities and Exposures project (cve.mitre.org) has assigned the name CVE-2012-2664 to this issue.

More information about these vulnerabilities can be found in the security advisory issued by Red Hat:

2. Avaya System Products using a modified version of RHEL5 with affected packages installed:

Product: Affected Version(s): Risk Level: Actions:
Avaya Aura® Application Server 5300:
  • SIP Core
2.x, 3.x including SP6 and earlier Low For 2.0, upgrade to 3.0 and install SP7 or later.
For 3.0, install SP7 or later.
Avaya IQ 5.2 thru 5.2.5 Low Upgrade to 5.2.6 and install Patch 2 or later.
Avaya Communication Server 1000:
  • CS1000E
  • CS1000M
  • CS1000E/CS1000M Signaling Server
6.x, 7.x Low See recommended actions and Mitigating Factors table below. This advisory will not be addressed as no further releases are planned.
Avaya Aura® Conferencing 7.0 thru 7.2 SP2 Low Upgrade to 7.2 SP3 or later.
Avaya IP Office Application Server 8.0 Low Upgrade to 8.1 or later.
Avaya one-X® Client Enablement Services 6.1.x Low Upgrade to 6.2 SP3 or later.
Avaya Aura® Presence Services 6.0, 6.1 Low Upgrade to 6.1.2 or later.
Avaya Proactive Contact 5.0.x, 5.1 Low Upgrade to 5.1.1 or later.
Avaya Aura® System Manager 5.x, 6.0 thru 6.3.4 Low Upgrade to 6.3.5 or later.
Avaya Voice Portal 5.x Low Upgrade to Experience Portal 7.0 or later.

Recommended Actions for System Products:
Avaya strongly recommends following the networking and security best practices by implementing firewalls, ACLs, physical security or other appropriate access restrictions. Though Avaya believes such restrictions should always be in place, risk to Avaya products and the surrounding network from this potential vulnerability may be mitigated by ensuring these practices are implemented until such time as an Avaya provided product update or the recommended Avaya action is applied. Further restrictions as deemed necessary based on the customer's security policies may be required during this interim period, but the System Product operating system or application should not be modified unless the change is approved by Avaya. Making changes that are not approved may void the Avaya product service contract.

Mitigating Factors:

When determining risk, Avaya takes into account many factors as outlined by Avaya's Security Vulnerability Classification Policy. The following table describes factors that mitigate the risk of specific vulnerabilities for affected Avaya products:

Vulnerability Mitigating Factors
CVE-2012-2664
There is no risk to Conferencing as the password is changed after installation. This is also true for other products if the root password is changed after installation.
This is a Low risk to all other products as root permissions is required to execute sosreport and access the output file, which would not provided additional capability.

3. Avaya Software-Only Products:

Avaya software-only products operate on general-purpose operating systems. Occasionally vulnerabilities may be discovered in the underlying operating system or applications that come with the operating system. These vulnerabilities often do not impact the software-only product directly but may threaten the integrity of the underlying platform.

In the case of this advisory Avaya software-only products are not affected by the vulnerability directly but the underlying Linux platform may be. Customers should determine on which Linux operating system the product was installed and then follow that vendor's guidance.

Product: Actions:
Avaya Aura® Application Enablement Services Depending on the Operating System installed, the affected package may be installed on the underlying Operating System supporting the AES application.
CVLAN Depending on the Operating System installed, the affected package may be installed on the underlying Operating System supporting the CVLAN application.
Avaya Aura® Experience Portal Depending on the Operating System installed, the affected package may be installed on the underlying Operating System supporting the EP application.
Avaya Integrated Management Suite (IMS) Depending on the Operating System installed, the affected package may be installed on the underlying Operating System supporting the IMS application.
Avaya Aura® Presence Services Depending on the Operating System installed, the affected package may be installed on the underlying Operating System supporting the PS application.
Avaya Secure Access Link Gateway Depending on the Operating System installed, the affected package may be installed on the underlying Operating System supporting the SAL Gateway application.
Avaya Voice Portal Depending on the Operating System installed, the affected package may be installed on the underlying Operating System supporting the VP application.

Recommended Actions for Software-Only Products:
In the event that the affected package is installed, Avaya recommends following the recommended actions supplied by Red Hat regarding their Enterprise Linux.

4. Additional Information:

Additional information may also be available via the Avaya support website and through your Avaya account representative. Please contact your Avaya product support representative, or dial 1-800-242-2121, with any questions.

5. Disclaimer:

ALL INFORMATION IS BELIEVED TO BE CORRECT AT THE TIME OF PUBLICATION AND IS PROVIDED "AS IS". AVAYA INC., ON BEHALF ITSELF AND ITS SUBSIDIARIES AND AFFILIATES (HEREINAFTER COLLECTIVELY REFERRED TO AS "AVAYA"), DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND FURTHERMORE, AVAYA MAKES NO REPRESENTATIONS OR WARRANTIES THAT THE STEPS RECOMMENDED WILL ELIMINATE SECURITY OR VIRUS THREATS TO CUSTOMERS' SYSTEMS. IN NO EVENT SHALL AVAYA BE LIABLE FOR ANY DAMAGES WHATSOEVER ARISING OUT OF OR IN CONNECTION WITH THE INFORMATION OR RECOMMENDED ACTIONS PROVIDED HEREIN, INCLUDING DIRECT, INDIRECT, INCIDENTAL, STATUTORY, CONSEQUENTIAL DAMAGES, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF AVAYA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

THE INFORMATION PROVIDED HERE DOES NOT AFFECT THE SUPPORT AGREEMENTS IN PLACE FOR AVAYA PRODUCTS. SUPPORT FOR AVAYA PRODUCTS CONTINUES TO BE EXECUTED AS PER EXISTING AGREEMENTS WITH AVAYA.

6. Revision History:

V 1.0 - August 21, 2013 - Initial Statement issued.
V 2.0 - August 5, 2014 - Changed AS5300, Conferencing, IPOAS, PS, PC, SMGR and VP affected versions and actions.
V 3.0 - November 15, 2014 - Changed one-X CES affected versions and actions.
V 4.0 - July 8, 2015 - Changed IQ affected version and actions, and set advisory status to final.

Send information regarding any discovered security problems with Avaya products to either the contact noted in the product's documentation or [email protected].

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