Information disclosure via XXE when running untrusted web applications (CVE-2013-4590)

Original Release Date: April 1, 2014
Last Revised: September 11, 2017
Number: ASA-2014-133
Risk Level: Low
Advisory Version: 5.0
Advisory Status: Final

1. Overview:

Apache Tomcat is an open source software implementation for Java Servlet and JavaServer Pages (JSP) technologies.

Application provided XML files such as web.xml, context.xml, *.tld, *.tagx and *.jspx allowed XXE which could be used to expose Tomcat internals to an attacker. This vulnerability only occurs when Tomcat is running web applications from untrusted sources such as in a shared hosting environment. The Common Vulnerabilities and Exposures project (cve.mitre.org) has assigned the name CVE-2013-4590 to this issue.

More information about this vulnerability can be found in the security advisory issued by Apache Tomcat:

2. Avaya System Products with affected version(s) of Tomcat installed:

Product: Affected Version(s): Risk Level: Actions:
Avaya Aura® Application Enablement Services 5.x thru 6.3.2 Low Upgrade to 6.3.3 or later.
Avaya Aura® Application Server 5300:
  • SIP Core
2.x thru 3.0 SP9 Low Upgrade to 3.0 SP10 or later.
Avaya Communication Server 1000:
  • CS1000E
  • CS1000M
  • CS1000E/CS1000M Signaling Server
7.x Low See recommended actions and Mitigating Factors table below. This advisory will not be addressed as no further releases are planned.
Avaya Aura® Conferencing 7.0 thru 7.2 SP5 Low Upgrade to 7.2 SP6 or later.
Avaya Aura® Conferencing Standard Edition 6.x Low See recommended actions and Mitigating Factors table below. This advisory will not be addressed as no further releases are planned. It is recommended that customers migrate to one of Avaya's conferencing solutions including Aura® Conferencing 7.0 or later.
Avaya Aura® Experience Portal 6.0 thru 7.0 Low Upgrade to 7.0.1 and Avaya Linux 7.0.1 or later and install Security Updates.
Avaya IP Office Server Edition 8.1, 9.0.x Low Upgrade to 9.1 or later.
Avaya IP Office Application Server 8.x, 9.0.x Low Upgrade to 9.1 or later.
Avaya IQ 5.0 thru 5.2.5 Low Upgrade to 5.2.6 and install Patch 2 or later.
Avaya Meeting Exchange 5.x through 6.2 SP3 Low Upgrade to 6.2 SP4 or later.
Avaya Aura® Messaging 6.0 thru 6.3 SP4 Low Upgrade to 6.3 SP5 or later.
Avaya Messaging Application Server 5.2 thru 5.2.18 Low Upgrade to 5.2.19 or later.
Avaya Aura® Presence Services 6.x Low Upgrade to Aura Presence Services 7.0 or later. Further information about this version, as well as the overall Aura 7.0 release, is available on support.avaya.com.
Avaya Proactive Contact 4.2.x thru 5.1.1 Low Upgrade to 5.1.2 or later.
Avaya Aura® System Platform 1.1, 6.3.4 Low Upgrade to 6.3.5 or later.
Avaya Aura® Utility Services 6.0 thru 6.3 SP7 Low Upgrade to 6.3 SP8 or later.

Recommended Actions for System Products:
Avaya strongly recommends that customers follow networking and security best practices by implementing firewalls, ACLs, physical security or other appropriate access restrictions. Though Avaya believes such restrictions should always be in place, risk to Avaya products and the surrounding network from this potential vulnerability may be mitigated by ensuring these practices are implemented until such time as an Avaya provided product update or the recommended Avaya action is applied. Further restrictions as deemed necessary based on the customer's security policies may be required during this interim period, but customers should not modify the System Product operating system or application unless the change is approved by Avaya. Making changes that are not approved may void the Avaya product service contract.

Mitigating Factors:

When determining risk, Avaya takes into account many factors as outlined by Avaya's Security Vulnerability Classification Policy. The following table describes factors that mitigate the risk of specific vulnerabilities for affected Avaya products:

Vulnerability Mitigating Factors
CVE-2013-4590
This is a Low risk for all products because Web applications from untrusted sources are not used.

3. Avaya Software-Only Products:

Avaya software-only products operate on general-purpose operating systems. Occasionally vulnerabilities may be discovered in the applications installed on the system which may threaten the integrity of the underlying platform.

Product: Actions:
Avaya Aura® Application Enablement Services See recommended actions below.
Avaya Aura® Experience Portal See recommended actions below.
Avaya Aura® Presence Services See recommended actions below.
Avaya Secure Access Link Gateway See recommended actions below.

Recommended Actions for Software-Only Products:
If the affected package is installed, Avaya recommends customers determine if Apache Tomcat is installed by the Avaya software-only product or as a separate application and follow the vendor's guidance.

4. Additional Information:

Additional information may also be available via the Avaya support website and through your Avaya account representative. Please contact your Avaya product support representative, or dial 1-800-242-2121, with any questions.

5. Disclaimer:

ALL INFORMATION IS BELIEVED TO BE CORRECT AT THE TIME OF PUBLICATION AND IS PROVIDED "AS IS". AVAYA INC., ON BEHALF ITSELF AND ITS SUBSIDIARIES AND AFFILIATES (HEREINAFTER COLLECTIVELY REFERRED TO AS "AVAYA"), DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND FURTHERMORE, AVAYA MAKES NO REPRESENTATIONS OR WARRANTIES THAT THE STEPS RECOMMENDED WILL ELIMINATE SECURITY OR VIRUS THREATS TO CUSTOMERS' SYSTEMS. IN NO EVENT SHALL AVAYA BE LIABLE FOR ANY DAMAGES WHATSOEVER ARISING OUT OF OR IN CONNECTION WITH THE INFORMATION OR RECOMMENDED ACTIONS PROVIDED HEREIN, INCLUDING DIRECT, INDIRECT, INCIDENTAL, STATUTORY, CONSEQUENTIAL DAMAGES, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF AVAYA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

THE INFORMATION PROVIDED HERE DOES NOT AFFECT THE SUPPORT AGREEMENTS IN PLACE FOR AVAYA PRODUCTS. SUPPORT FOR AVAYA PRODUCTS CONTINUES TO BE EXECUTED AS PER EXISTING AGREEMENTS WITH AVAYA.

6. Revision History:

V 1.0 - April 1, 2014 - Initial Statement issued.
V 2.0 - April 21, 2015 - Updated AES, AS5300, Conferencing, EP, IPOSE, IPOAS, SP and US affected versions and actions.
V 3.0 - August 21, 2015 - Updated IQ and Messaging Application Server affected versions and actions.
V 4.0 - January 5, 2017 - Updated Messaging, PS and PC affected versions and actions.
V 5.0 - September 11, 2017 - Updated affected versions and actions for MX, and set Advisory status to Final.

Avaya customers or Business Partners should report any security issues found with Avaya products via the standard support process.
Independent security researchers can contact Avaya at [email protected].

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