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Use the procedure to upgrade System Manager vAppliance from Release 6.2.x or 6.3.x to Release 7.1.3 running on an Avaya-provided server with Appliance Virtualization Platform or on VMware in customer-provided Virtualized Environment by using Command Line Interface.
When you upgrade System Manager to Release 7.1 by using the data migration utility from CLI, the system performs the patch installation along with the data migration. Therefore, do not perform the patch installation.
Ensure that System Manager is running.
Download the SMGR-7.1.0.0.1125193-e65-50.ova file, datamigration-146.bin file, and System_Manager_7.1.3.0_r713007763.bin file from the Avaya Support website at http://support.avaya.com.
If the upgrade or patch installation is successful, log off from the system, and remove the snapshot.
![]() | Note |
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Snapshots occupy the system memory and degrades the performance of the virtual application. Therefore, delete the snapshot after you verify the patch installation or the system upgrade. |
If the upgrade or patch installation fails, use the snapshot to restore the system to the original state.
To collect logs, run the collectLogs command. The system creates a LogsBackup_xx_xx_xx_xxxxxx.tar.gz file at /tmp directory. Copy the LogsBackup_xx_xx_xx_xxxxxx.tar.gz file to remote server and share the file with Avaya Support Team.