|
From Avaya Aura® Call Center Elite 7.1 onwards, vector names can have a maximum of 27 characters. Prior to Call Center Elite 7.1, vector names had a maximum of 15 characters.
Call Center Elite 7.1 also introduces a new station button, VDN-INFO, on Communication Manager for H.323 and DCP phones. When users press the VDN-INFO button, Communication Manager sends the complete VDN name for the active call in the existing display format to the phones. The VDN name displays 27 characters, which is the same number of characters that can be administered on Communication Manager. After 10 seconds, the phones display gets restored to their original display.