Documentation library for Avaya Aura® solution

• Document organization in the documentation library
  • Contents of Avaya Aura documentation library
• What’s New in Avaya Aura® Release 7.1 and later
  • Introduction
    • Purpose
    • Avaya Aura Release 7.1.3 components
    • Product compatibility
    • Technical Assistance
  • Avaya Aura on Kernel-based Virtual Machine overview
  • Avaya Aura on Amazon Web Services overview
    • Topology
      • Networking considerations for connecting Avaya applications
      • Connection types
  • Avaya Aura Virtualized offers
    • Appliance Virtualization Platform overview
    • Solution Deployment Manager overview
    • Solution Deployment Manager client
    • Solution Deployment Manager
    • Avaya Aura applications upgrade
    • Support for VMware ESXi 6.0
    • OVA signing
    • IPv6 support
    • Support for TLS version 1.2
    • Enhanced Access Security Gateway (EASG)
    • Supported Linux operating system version
    • Compliance with DISA security STIGs
  • What's new in Appliance Virtualization Platform
    • New in Appliance Virtualization Platform Release 7.1.2
    • New in Appliance Virtualization Platform Release 7.1
  • What's new in Utility Services
    • New in Utility Services Release 7.1.3
      • Linux kernel configuration
    • New in Utility Services Release 7.1.2
      • Appliance Virtualization Platform alarming
      • Extended security hardening
    • New in Utility Services Release 7.1
      • Browser support
      • Third-party certificate support
      • Support for SHA-256 Signed IP Phone Firmware Packages
      • Features no longer supported by Utility Services 7.1
  • What’s new in System Manager
    • New in System Manager Release 7.1.3
    • New in System Manager Release 7.1.2
    • New in System Manager Release 7.1.1
    • New in System Manager Release 7.1
    • Supported browsers
    • Syslog Profile configuration
    • Third-party certificate support
    • Security hardening
    • Certificate-based authentication
    • Backup encryption
    • Preserve disk on upgrade
    • Audit Logging
    • Geographic Redundancy configuration prerequisites
    • Regeneration of data protection keys
    • Certificate revocation
    • Generation of the Appliance Virtualization Platform kickstart file using Solution Deployment Manager
    • Security hardening options
    • Virtual machine report
  • What’s new in WebLM
    • New%20in%20WebLM%20Release%207.1.2
    • New in Avaya WebLM Release 7.1
  • What's new in Session Manager
    • New in Session Manager Release 7.1.3
      • Support for User-to-User information in Session Manager CDR
      • Ability to enable or disable AIDE
      • Support for SIP Attendant
    • New in Session Manager Release 7.1.2
      • Support for collecting CPU statistical data
      • User registrations export enhancement
      • Security hardening
    • New in Session Manager Release 7.1.1
      • Ability to reboot SIP phone through Avaya Aura System Manager API
      • Emergency Calling Application Sequence
      • Regular Expression Pattern Rule
      • Backup and restore of pluggable adaptation modules
      • Ability to get user registration details through System Manager web console
      • Support for PIDF-LO
    • New in Session Manager Release 7.1
      • Complex Station Access Code
      • Certificate Revocation Lists
        • CRL revocation checking options
      • Assured Services SIP
      • Ping-pong based health check mechanism
  • What's new in Communication Manager
    • New%20in%20Release%207.1.3%20Aura
    • New in Communication Manager Release 7.1.2
      • Alphanumeric URI dialing
      • Extended security hardening
    • New in Communication Manager Release 7.1.1
      • Support for Channel Type identification over ASAI to CTI application
      • Support for Service Observe and Barge-in features using feature access code through ASAI
      • Support to tandem MIME for PIDF-LO
      • Support to drop or disconnect Service Observer from call using CTI application over ASAI
    • New in Communication Manager Release 7.1
      • 7.1 - Browser support
      • Compliance with DISA security STIGs
      • Command History
      • CAC sharing between Communication Manager and Session Manager
      • Network preemption
      • Discontinued support of default server identity certificate
      • Discontinued support of tethereal symbolic link to tshark
      • Discontinued support for Telnet
  • What's new in Application Enablement Services
    • New in AE Services Release 7.1.3
      • Ability to enable TLS remote logging
      • Certificate revocation configuration
    • New in AE Services Release 7.1.2
      • Support for Application Specific Licensing trusted applications
      • Support for tracking pending agent work modes for Avaya Oceana
    • New in AE Services Release 7.1.1
      • Channel Type identification over ASAI in Avaya Oceana
      • ASAI version 8 support
    • New in AE Services Release 7.1
      • TSAPI binary compatibility in Windows 10
      • Application Specific licensing support for AAWFO
      • Active Controlling Associations capacity increased from 32K to 50K
      • ASAI Notification Requests increased from 30K to 50K
      • Preservation of the AE Services Virtual Machine UUID
      • VE and Avaya Appliance Upgrades from 7.0 to 7.1 using SDM
      • License Preservation during AE Services upgrade using System Manager Solution Deployment Manager
      • Enterprise Directory Update
      • AE Services virtualization hardware resource increase
      • Remote Logging Support
  • What’s new in Media Server
    • Configuration profiles
    • WebRTC Video Support
    • System Manager enrollment updates
  • What’s new in Branch Gateway
    • New in Branch Gateway Release 7.1.2
    • New in Branch Gateway Release 7.1
  • What’s new in Call Center Elite
    • New in this release
    • Agent Mobility integrates with Avaya Extension to Cellular
    • Agents log in to the available work mode
    • Agent identifier available in the VDN Return Destination feature
    • Vector name length increased to 27 characters and a new vdn-info button added
    • Support for treating AUX work mode as idle for controlling the LOA queue
  • Resources
    • Documentation
      • Finding documents on the Avaya Support website
      • Downloading documents from the Support website
    • Training
    • Viewing Avaya Mentor videos
    • Support
      • Using the Avaya InSite Knowledge Base
  • PCN and PSN notifications
    • PCN and PSN notifications
    • Viewing PCNs and PSNs
    • Signing up for PCNs and PSNs
• Avaya Aura Core Solution Description
  • Introduction
    • Purpose
    • Product compatibility
  • Solution overview
    • Avaya Aura overview
    • Topology
    • Avaya Aura Suite Licensing V2
    • Avaya Aura® core components
      • Communication Manager overview
      • Session Manager overview
        • Supported servers
        • Features
          • Application Sequencing
          • Call Detail Recording on Session Manager
          • Centralized applications
          • Centralized SIP trunking
          • SIP Endpoint Concentrator Connection Policy
          • Inter-gateway Alternate Routing for SIP endpoints
          • Limit Number of Concurrent Calls for SIP endpoints
          • Normalization of disparate networks
          • Online/Offline Call Journal (Call History)
          • Personal Profile Manager
          • Policy-based routing
          • System Manager Web Services
      • System Manager overview
      • Presence Services overview
      • Avaya Aura Application Enablement Services overview
      • AE Services offers
      • Avaya Breeze overview
      • Branch Gateways
        • G430 Branch Gateway
        • G450 Branch Gateway
      • Avaya Media Server overview
    • Avaya Aura on Amazon Web Services overview
      • Topology
        • Networking considerations for connecting Avaya applications
        • Connection types
    • Avaya Aura® deployment options
      • Avaya Aura Virtualized Appliance overview
        • Avaya Aura Virtualized offers
        • Avaya Aura Virtualized Appliance overview
        • Appliance Virtualization Platform overview
        • Avaya Aura Virtualized Environment overview
        • Avaya Pod Fx for Enterprise Communications
      • Avaya Aura Solution for Midsize Enterprise
      • Solution Deployment Manager
        • Solution Deployment Manager overview
        • Solution Deployment Manager client
    • Benefits of deploying Avaya Aura Core
  • Solution specification
    • Reference configurations
    • Messaging
    • Conferences
    • Survivability
    • Video conferencing
    • Avaya Aura in a virtualized environment
    • Avaya Breeze
  • IP Office branch solution with Avaya Aura®
    • IP Office Branch Solution
    • IP Office branch solution topology
    • IP Office branch solution architecture
    • Avaya Aura Branch solution with G-series gateways
    • Key differences between IP Office Branch and Avaya Aura Branch with G-series gateways
  • Hardware and software components
    • Hardware components
    • Software components
  • Typical upgrade paths
    • Avaya Aura applications upgrades
    • Session Manager upgrade path
      • Hardware requirements for the Session Manager upgrade
    • Appliance Virtualization Platform upgrade path
    • System Manager upgrade path
    • Presence Services upgrade path
    • Communication Manager upgrade path
    • Application Enablement Services upgrade path
    • Avaya Multimedia Messaging upgrade path
    • Avaya Aura Solution for Midsize Enterprise upgrade path
  • Resources
    • Documentation
      • Finding documents on the Avaya Support website
    • Training
    • Viewing Avaya Mentor videos
    • Support
      • Using the Avaya InSite Knowledge Base
• Deploying Avaya Aura® applications
  • Introduction
    • Purpose
    • Prerequisites
    • Change history
  • Avaya Aura® overview
    • Avaya Aura Virtualized offers
      • Appliance Virtualization Platform overview
    • Fresh deployment of Avaya Aura applications
    • Solution Deployment Manager
      • Solution Deployment Manager overview
      • Solution Deployment Manager client
        • Capability comparison between System Manager Solution Deployment Manager and the Solution Deployment Manager client
        • Installing the Solution Deployment Manager client
          • Prerequisites
            • Port utilization
          • Installing the Solution Deployment Manager client on your computer
        • Accessing the Solution Deployment Manager client dashboard
        • Solution Deployment Manager client capabilities
      • Solution Deployment Manager
    • Virtual machine management
    • Utility Services in the Avaya Aura Virtualized Appliance offer
  • Planning and configuration
    • Supported servers
    • Software requirements
    • Accessing Solution Deployment Manager
    • Latest software updates and patch information
    • Software details of System Manager
  • Preinstallation tasks
    • Deploying Appliance Virtualization Platform
    • Configuring servers preinstalled with Appliance Virtualization Platform
    • Uploading a file to the software library
    • Downloading the OVA file to System Manager
    • Managing the location
      • Viewing a location
      • Adding a location
      • Editing the location
      • Deleting a location
      • VM Management field descriptions
      • New and Edit location field descriptions
    • Managing the host
      • Adding an Appliance Virtualization Platform or ESXi host
      • Editing an ESXi host
      • Upgrading Appliance Virtualization Platform from Solution Deployment Manager
      • Changing the network parameters for an Appliance Virtualization Platform host
      • Changing the network settings for an Appliance Virtualization Platform host from Solution Deployment Manager
      • Changing the password for an Appliance Virtualization Platform host
        • Password policy
      • Generating the Appliance Virtualization Platform kickstart file
        • Create AVP Kickstart field descriptions
      • Enabling and disabling SSH on Appliance Virtualization Platform from Solution Deployment Manager
      • Enabling and disabling SSH on Appliance Virtualization Platform from System Manager CLI
      • Changing the IP address and default gateway of the host
      • Appliance Virtualization Platform license
        • Configuring WebLM Server for an Appliance Virtualization Platform host
        • WebLM Configuration field descriptions
        • Viewing the Appliance Virtualization Platform host license status using Solution Deployment Manager
      • Shutting down the Appliance Virtualization Platform host
      • Restarting Appliance Virtualization Platform or an ESXi host
      • Removing an ESXi host
      • Configuring the login banner for the Appliance Virtualization Platform host
      • Mapping the ESXi host to an unknown location
      • Applying third-party AVP certificates
        • Applying third-party Appliance Virtualization Platform certificates
        • Creating or editing generic CSR
        • Load AVP host certificate field descriptions
        • Create or edit CSR field descriptions
      • Deleting the virtual machine snapshot by using Solution Deployment Manager
        • Snapshot Manager field descriptions
      • New and Edit host field descriptions
      • Change Network Parameters field descriptions
      • Host Network / IP Settings field descriptions
      • Change Password field descriptions
      • Update Host field descriptions
  • Deploying Avaya Aura® applications
    • Deployment checklist
    • Deploying the System Manager OVA file by using the Solution Deployment Manager client
      • VM Deployment field descriptions
    • Installing service packs and software patches on System Manager by using the Solution Deployment Manager client
    • Managing the virtual machine
      • Deploying the Utility Services OVA file through System Manager Solution Deployment Manager
      • Deploying an OVA file for an Avaya Aura application
      • Re-establishing trust for Solution Deployment Manager elements
      • Installing software patches
      • Editing a virtual machine
      • Deleting a virtual machine
      • Changing the network parameters of Appliance Virtualization Platform and Avaya Aura applications
      • Updating Services Port Static Routing on an Avaya Aura application
      • Starting a virtual machine from Solution Deployment Manager
      • Stopping a virtual machine from Solution Deployment Manager
      • Restarting a virtual machine from Solution Deployment Manager
      • Common causes for VM deployment failure
      • VM Deployment field descriptions
        • VM Deployment Configuration and Network Parameters field descriptions
      • Update Static Routing field descriptions
      • Installed Patches field descriptions
      • Update VM field descriptions
      • Reestablish Connection field descriptions
      • Network parameter update for Avaya Aura applications
      • Virtual machine report
        • generate_report.sh command
        • Generating a virtual machine report
        • Viewing the status of the virtual machine report
        • Aborting the virtual machine report generation
  • Installing software patches, service packs, and feature packs for applications
    • Installing software patches
    • Installed Patches field descriptions
  • Out of Band Management configuration
    • Avaya Aura Out of Band Management
    • Appliance Virtualization Platform Out of Band Management
    • Out of Band Management in Virtualized Environment
    • Utility Services Out of Band Management
    • System Manager Out of Band Management
      • Out of Band Management in System Manager
      • Configuring Out of Band Management on System Manager
      • Configuring Out of Band Management on System Manager in the Geographic Redundancy setup
    • Out of Band Management Communication Manager Out of Band Management
      • Detailed description of Out of Band Management
      • Out of Band Management administration
      • Screens for administering Out-of-Band management
      • Administering the Out of Band Management of management data
        • Port restriction
      • Adding a static route between the Out-of-Band management interface and the enterprise network
    • Session Manager Out of Band Management ports
    • Application Enablement Services Out of Band Management
    • Out of Band Management in Avaya Breeze
    • Out of Band Management in SAL
  • Post-installation Verification
    • Verifying the installation of System Manager
    • Post installation checklist
    • Verifying the connections
    • Enhanced Access Security Gateway (EASG) overview
      • Managing EASG from CLI
      • Viewing the EASG certificate information
      • EASG site certificate
        • Managing site certificates
  • Post-installation tasks
    • Certificate validation
      • Certification validation
      • Generating and accepting certificates
      • Updating the certificate on the ESXi host from VMware
      • Managing certificates for existing hosts
      • Generating new self-signed certificates for the ESXi host
    • Managing vCenter
      • Adding a vCenter to Solution Deployment Manager
      • Editing vCenter
      • Deleting vCenter from Solution Deployment Manager
      • Map vCenter field descriptions
      • New vCenter and Edit vCenter field descriptions
    • Viewing the job history of virtual machine operations
    • Managing syslog profiles
      • Adding a remote Syslog server profile
        • Syslog Receiver Configuration field descriptions
      • Pushing a system log to Syslog servers
      • Viewing configured Syslog servers
      • Deleting configured Syslog servers
    • Monitoring a host and virtual machine
      • Monitoring a host
      • Monitoring a virtual machine
    • Deleting the virtual machine snapshot
      • Deleting the virtual machine snapshot from the Appliance Virtualization Platform host
      • Deleting the virtual machine snapshot from the vCenter managed host or standalone host
  • Resources
    • Documentation
      • Finding documents on the Avaya Support website
    • Training
    • Viewing Avaya Mentor videos
    • Support
      • Using the Avaya InSite Knowledge Base
• Deploying Avaya Aura applications on AWS
  • Introduction
    • Purpose
    • Prerequisites
    • Change history
  • Avaya Aura on Amazon Web Services overview
    • Topology
      • Networking considerations for connecting Avaya applications
      • Connection types
  • Planning and configuration
    • Planning checklist
    • Release details of Avaya Aura application OVAs
    • Supported footprints for the Avaya Aura applications on AWS
    • System capacities for applications
    • Configuration tools and utilities
    • Downloading software from Avaya PLDS
    • Supported browsers for Amazon Web Console
    • Signing in to the Amazon Web Services Management console
    • Creating a key pair
    • Unsupported features for Avaya Aura AWS instances
    • Uptime of Avaya Aura applications
    • License management
  • Converting OVA to AMI
    • Checklist for converting Avaya Aura application OVA to an Amazon Machine Image
    • Creating a bucket for uploading the OVAs for AMI conversion
    • Uploading Avaya Aura OVAs to the Amazon Web Services console
    • Creating a Linux Amazon EC2 virtual server instance
    • Creating a user access key
    • Obtaining the virtual server instance user ID
    • Importing the OVA for AMI conversion
    • Launching an Amazon EC2 instance
  • Deploying Avaya Aura® applications
    • Deploying the Avaya Aura application AMI
    • Amazon Web Services instance management
      • Starting an AWS instance
      • Stopping an AWS instance
      • Rebooting an AWS instance
  • Deploying Software only applications
    • Deploying Application Enablement Services
    • Deploying Avaya Aura Media Server
    • Deploying Avaya Diagnostic Server
  • Configuring Avaya Aura instances
    • Dual data center configuration
  • Configuring PuTTY
    • Converting the *.pem file to the *.ppk format
    • Configuring PuTTY for an SSH session
    • Signing in to the Amazon EC2 virtual server instance
• Upgrading and Migrating Avaya Aura® applications
  • Introduction
    • Purpose
    • Prerequisites
    • Change history
  • Upgrade overview and considerations
    • Communication Manager upgrades from System Manager
    • Automated upgrades and migrations of Avaya Aura applications
    • Upgrade automation support by Solution Deployment Manager
    • Upgrade modes using System Manager Solution Deployment Manager
    • Supported upgrades and migrations
    • Supported servers
    • Communication Manager migration considerations
    • Communication Manager Messaging migration considerations
  • Planning for upgrade
    • Documentation map for Avaya Aura application upgrade tasks
    • Latest software updates and patch information
    • Software details of System Manager
    • Supported upgrade paths to Avaya Aura Release 7.1.3
    • Upgrades from System Platform on 6.x to Appliance Virtualization Platform on Avaya Aura® 7.0
      • Utility Services in the Avaya Aura Virtualized Appliance offer
    • Upgrade order for Avaya Aura applications
    • Required permissions
    • Deployment options for Avaya Aura Release 7.1.3 applications
    • Software library options
      • Manual addition of elements
        • Discovery of Avaya Aura applications and associated devices
    • Profile mapping for Communication Manager 6.x upgrades
    • Licensing upgrades
    • Rehost of license files
  • Preupgrade tasks
    • Preupgrade tasks overview
    • Key tasks for upgrading Avaya Aura applications to Release 7.1.3
    • Installing the Solution Deployment Manager client on your computer
    • Upgrade target release selection
      • Selecting the target release for upgrade
    • Preupgrade checklist for Linux Operating System upgrades
    • Pre-upgrade checklist for System Platform upgrades
    • Virtual machine management
      • Virtual machine management
      • Managing the location
        • Viewing a location
        • Adding a location
        • Editing the location
        • Deleting a location
        • VM Management field descriptions
        • New and Edit location field descriptions
      • Managing the host
        • Adding an Appliance Virtualization Platform or ESXi host
        • Editing an ESXi host
        • Upgrading Appliance Virtualization Platform from Solution Deployment Manager
        • Changing the network parameters for an Appliance Virtualization Platform host
        • Changing the network settings for an Appliance Virtualization Platform host from Solution Deployment Manager
        • Changing the password for an Appliance Virtualization Platform host
          • Password policy
        • Generating the Appliance Virtualization Platform kickstart file
          • Create AVP Kickstart field descriptions
        • Enabling and disabling SSH on Appliance Virtualization Platform from Solution Deployment Manager
        • Enabling and disabling SSH on Appliance Virtualization Platform from System Manager CLI
        • Changing the IP address and default gateway of the host
        • Appliance Virtualization Platform license
          • Configuring WebLM Server for an Appliance Virtualization Platform host
          • WebLM Configuration field descriptions
          • Viewing the Appliance Virtualization Platform host license status using Solution Deployment Manager
        • Shutting down the Appliance Virtualization Platform host
        • Restarting Appliance Virtualization Platform or an ESXi host
        • Removing an ESXi host
        • Configuring the login banner for the Appliance Virtualization Platform host
        • Mapping the ESXi host to an unknown location
        • Applying third-party AVP certificates
          • Applying third-party Appliance Virtualization Platform certificates
          • Creating or editing generic CSR
          • Load AVP host certificate field descriptions
          • Create or edit CSR field descriptions
        • Deleting the virtual machine snapshot by using Solution Deployment Manager
          • Snapshot Manager field descriptions
        • New and Edit host field descriptions
        • Change Network Parameters field descriptions
        • Host Network / IP Settings field descriptions
        • Change Password field descriptions
        • Update Host field descriptions
      • Downloading the OVA file to System Manager
      • Managing the virtual machine
        • Deploying the Utility Services OVA file through System Manager Solution Deployment Manager
        • Deploying an OVA file for an Avaya Aura application
        • Re-establishing trust for Solution Deployment Manager elements
        • Installing software patches
        • Editing a virtual machine
        • Deleting a virtual machine
        • Changing the network parameters of Appliance Virtualization Platform and Avaya Aura applications
        • Updating Services Port Static Routing on an Avaya Aura application
        • Starting a virtual machine from Solution Deployment Manager
        • Stopping a virtual machine from Solution Deployment Manager
        • Restarting a virtual machine from Solution Deployment Manager
        • Common causes for VM deployment failure
        • VM Deployment field descriptions
          • VM Deployment Configuration and Network Parameters field descriptions
        • Update Static Routing field descriptions
        • Installed Patches field descriptions
        • Update VM field descriptions
        • Reestablish Connection field descriptions
        • Network parameter update for Avaya Aura applications
        • Virtual machine report
          • generate_report.sh command
          • Generating a virtual machine report
          • Viewing the status of the virtual machine report
          • Aborting the virtual machine report generation
      • Certificate validation
        • Certification validation
        • Generating and accepting certificates
        • Updating the certificate on the ESXi host from VMware
        • Managing certificates for existing hosts
        • Generating new self-signed certificates for the ESXi host
      • Managing vCenter
        • Adding a vCenter to Solution Deployment Manager
        • Editing vCenter
        • Deleting vCenter from Solution Deployment Manager
        • Map vCenter field descriptions
        • New vCenter and Edit vCenter field descriptions
      • Monitoring a host and virtual machine
        • Monitoring a host
        • Monitoring a virtual machine
  • Common procedures for deployment, upgrades, and migrations
    • Creating a backup of the existing configuration
    • Configuring servers preinstalled with Appliance Virtualization Platform
    • Activating SSH from Utility Services
    • Upgrade job status
      • Upgrade job status
      • Viewing the Upgrade job status
      • Editing an upgrade job
      • Deleting the Upgrade jobs
      • Upgrade Job Status field descriptions
    • Utility Services field descriptions
    • Recovering a Linux-based application from disaster
    • Recovering a System Platform-based application from disaster
    • Virtual machine migration from one host to another host
  • Migration from System Platform to Appliance Virtualization Platform
    • Migration checklist
    • Installing the Appliance Virtualization Platform patch from the ESXi host CLI
    • System Platform and template values worksheet
    • IP address mapping
    • Generating the Appliance Virtualization Platform kickstart file
      • Create AVP Kickstart field descriptions
    • Configuring the Appliance Virtualization Platform USB drive
    • Deploying Appliance Virtualization Platform
    • Enabling IP forwarding using Services Port VM for Utility Services
    • Appliance Virtualization Platform Out of Band Management
    • Teaming NICs from CLI
    • Setting the Ethernet port speed
    • Validating the migration
  • Upgrade process
    • Upgrading Avaya Aura® System Manager
      • System Manager upgrade management
        • Upgrading%20VE%20based%20System%20Manager%2070x%20or%207x%20to%20Release%208.0
        • Upgrading System Platform-based System Manager to Release 7.1.3 on a different server by using the Solution Deployment Manager client
        • Upgrading System Platform-based System Manager on the same server by using Solution Deployment Manager client
        • Upgrading System Manager Release 7.0 in Virtualized Environment
        • Upgrading to System Manager Release 7.1.3 from CLI
        • Installing service packs and software patches on System Manager by using the Solution Deployment Manager client
        • Upgrade Management field descriptions
        • Add Element field descriptions
        • Edit Elements field descriptions
        • Upgrade Management field descriptions
        • Install on Same ESXi field descriptions
      • Verifying the installation of System Manager
    • Upgrading Avaya Aura® applications
      • Checklist for upgrading Avaya Aura applications to Release 7.1.3
      • Upgrading Avaya Aura applications to Release 7.1.3
      • Installing software patches
      • Installing custom software patches
      • Installed Patches field descriptions
      • Upgrade Management field descriptions
      • Upgrade Configuration field descriptions
      • Edit Upgrade Configuration field descriptions
      • Uploading a custom patch
      • Uploading custom patch field descriptions
    • Upgrading Avaya Aura® Communication Manager
      • Upgrading Communication Manager 6.x to Release 7.1.3
      • Preparing duplex Communication Manager for migration
      • Migrating duplex Communication Manager on the same server
      • Migrating duplex Communication Manager on a different server
    • Upgrading Avaya Aura® Session Manager
      • Upgrading Session Manager or Branch Session Manager from Release 6.x to 7.1 through SDM
    • Upgrading Avaya Aura applications using Solution Deployment Manager in the Geographic Redundancy setup
      • Upgrading Avaya Aura applications when the primary System Manager is operational and the secondary System Manager is in standby mode
      • Upgrading Avaya Aura applications when the primary System Manager is nonoperational and secondary System Manager is in active standby mode
      • Upgrading Avaya Aura applications when the primary System Manager is operational, and the secondary in standby and pause state
  • Avaya Aura® 7.1 migration scenarios
    • Avaya Aura 7.1.x migration scenarios
    • Avaya Aura application upgrade and migration considerations
    • Deploying 6.x applications to Avaya Aura Release 7.1.3 by using the Solution Deployment Manager client
    • Upgrading Avaya Aura 6.x applications in a customer-provided Virtualized Environment to Avaya Aura Release 7.1.3
    • Migrating Communication Manager 6.x with Embedded CM Main template on S8300D and Gateway or Communication Manager 6.x Siimplex on CSR1 or CSR2 running System Platform
    • Preparing CM 6.x 8300D/E or CM Simplex for Migration to 7.0
    • Migrating Communication Manager 6.x duplex for main and standby, survivable core, Branch Session Manager 6.x, System Manager 6.3.x, and Gateways
    • Migrating Communication Manager 6.x or 5.2.1 on S8800 duplex main or S8800 simplex survivable core with S8300D survivable remote
      • Migrating System Manager to Release 7.1.3
    • Migrating Midsize Enterprise to Release 7.1.3
    • Migrating System Platform-based elements or bare metal-based Communication Manager elements to Appliance Virtualization Platform remotely by using System Manager Solution Deployment Manager
      • Migrating Communication Manager 6.x or CM Simplex on survivable remote template or Communication Manager 5.2.1 on S8330D to Avaya Aura Release 7.1.3 with Appliance Virtualization Platform remote deployment
      • Migrating System Platform-based system and elements in bulk to Appliance Virtualization Platform remotely by using System Manager Solution Deployment Manager
    • System Platform to Appliance Virtualization Platform migration scenarios
      • Appliance Virtualization Platform installation scenarios
      • Deploying Utility Services and virtual machines when Out of Band Management is enabled
      • Deploying Utility Services and virtual machines on the services port
  • Post-upgrade tasks
    • Rehosting license files
    • Postmigration tasks for Communication Manager
    • Postmigration tasks for Communication Manager Messaging
    • Enhanced Access Security Gateway (EASG) overview
      • Managing EASG from CLI
      • Viewing the EASG certificate information
      • EASG site certificate
        • Managing site certificates
    • Deleting the virtual machine snapshot
      • Deleting the virtual machine snapshot from the Appliance Virtualization Platform host
      • Deleting the virtual machine snapshot from the vCenter managed host or standalone host
  • Rollback process
    • Removing the Appliance Virtualization Platform patch from the ESXi host CLI
    • Upgrade rollback
    • Rolling back an upgrade
  • Resources
    • Documentation
      • Finding documents on the Avaya Support website
    • Training
    • Viewing Avaya Mentor videos
    • Support
      • Using the Avaya InSite Knowledge Base
• Legal