Avaya Call Management System Supervisor is a Microsoft Windows-based application that allows you to remotely administer most aspects of the CMS server and monitor call center activity.
A vulnerability was discovered that could potentially allow a local administrative user to extract sensitive information from users connecting to a remote CMS host. This issue has been assigned CVE-2018-15615. Avaya would like to thank Ayman Sagy of Sense of Security Labs for reporting this issue.
For assessment and severity classification details refer to Section 3 of Avaya's Product Security Vulnerability Response Policy.
The "Resolution" column will be updated as fixes are made available. Please reference the "Information" column for any additional information regarding the affected product.
| Product: | Version(s): | Resolution: | Information: |
|---|---|---|---|
| Avaya Call Management System Supervisor | R17.0.x, R18.0.x | Install R18.1 MB.06 or later. | Refer to CMS R18.1 release notes for additonal information. |
Avaya uses the Common Vulnerability Scoring System version 3
(CVSSv3) base score and metrics as reported by the vendor for the affected component(s) or by the National Institute of Standards and Technology in the National Vulnerability Database. In some cases, such as where CVSS information is not available from the vendor or NIST, Avaya will calculate the CVSSv3 base score and metrics. Customers are encouraged to calculate the Temporal and Environmental CVSSv3 scores to determine how the vulnerability could affect their specific implementation or environment. For more information on CVSS and how the score is calculated, see
Common Vulnerability Scoring System v3.0: Specification Document.
| Vulnerability | CVSSv3 Base Score | CVSSv3 Metrics |
|---|---|---|
| CVE-2018-15615 |
7.2 (High) | CVSS:3.0/AV:L/AC:H/PR:H/UI:R/S:C/C:H/I:H/A:H |
Additional information may also be available via the Avaya support website and through your Avaya account representative. Please contact your Avaya product support representative, or dial 1-800-242-2121, with any questions.
ALL INFORMATION IS BELIEVED TO BE CORRECT AT THE TIME OF PUBLICATION, IS PROVIDED "AS IS", AND IS APPLICABLE ONLY TO PRODUCT VERSIONS ELIGIBLE FOR MANUFACTURER SUPPORT IN ACCORDANCE WITH AVAYA PRODUCT LIFE CYCLE POLICY. AVAYA INC., ON BEHALF ITSELF AND ITS SUBSIDIARIES AND AFFILIATES (HEREINAFTER COLLECTIVELY REFERRED TO AS "AVAYA"), DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND FURTHERMORE, AVAYA MAKES NO REPRESENTATIONS OR WARRANTIES THAT THE STEPS RECOMMENDED WILL ELIMINATE SECURITY OR VIRUS THREATS TO CUSTOMERS' SYSTEMS. IN NO EVENT SHALL AVAYA BE LIABLE FOR ANY DAMAGES WHATSOEVER ARISING OUT OF OR IN CONNECTION WITH THE INFORMATION OR RECOMMENDED ACTIONS PROVIDED HEREIN, INCLUDING DIRECT, INDIRECT, INCIDENTAL, STATUTORY, CONSEQUENTIAL DAMAGES, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF AVAYA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
THE INFORMATION PROVIDED HERE DOES NOT AFFECT THE SUPPORT AGREEMENTS IN PLACE FOR AVAYA PRODUCTS. SUPPORT FOR AVAYA PRODUCTS CONTINUES TO BE EXECUTED AS PER EXISTING AGREEMENTS WITH AVAYA.
V 1.0 - September 21, 2018 - Initial Statement issued.
Avaya customers or Business Partners should report any security issues found with Avaya products via the standard support process.
Independent security researchers can contact Avaya at
securityalerts@avaya.com.
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