Apache Tomcat HTTP/2 DoS (CVE-2019-0199)

Original Release Date: June 13, 2019
Last Revised: April 16, 2021
Number: ASA-2019-108
Overall Severity Classification: High
Advisory Version: 4.0
Advisory Status: Final

1. Overview:

Apache Tomcat is an open source software implementation for Java Servlet and JavaServer Pages (JSP) technologies.

The HTTP/2 implementation accepted streams with excessive numbers of SETTINGS frames and also permitted clients to keep streams open without reading/writing request/response data. By keeping streams open for requests that utilised the Servlet API's blocking I/O, clients were able to cause server-side threads to block eventually leading to thread exhaustion and a DoS. The Common Vulnerabilities and Exposures project (cve.mitre.org) has assigned the name CVE-2019-0199 to this issue.

Only Tomcat versions 8.5.x and 9.0.x are affected by this issue.

More information about this vulnerability can be found in the security advisory issued by Apache Tomcat:

2. Avaya System Products with an affected version of Tomcat installed:

For assessment and severity classification details refer to Section 3 of Avaya's Product Security Vulnerability Response Policy.
The "Resolution" column will be updated as fixes are made available. Please reference the "Information" column for any additional information regarding the affected product.

Product: Version(s): Resolution: Information:
Avaya Aura® Application Enablement Services 8.0.1.0 through 8.1.1.0 Upgrade to 8.1.2.0 or later.  
Avaya Aura® Application Server 5300:
  • SIP Core
3.0 SP14.3 through 3.0 SP15.2 Upgrade to 3.0 SP15.3 or later.  
Avaya CMS R18.1.0.1, R19.0.0 For R18.1.0.1, upgrade to R18.1.0.2 or later.

For R19.0.0, upgrade to R19.1.0 or later.

 
Avaya Aura® Experience Portal 7.2.1 through 7.2.2 Upgrade to 7.2.3 or later.  
Avaya Meeting Exchange 6.2 SP4 through 6.2 SP7 Upgrade to 6.2 SP8 or later.  
Avaya Proactive Contact 5.1.0 through 5.2.0.1 Upgrade to 5.2.0.2 or later.  
Avaya Session Border Controller for Enterprise 7.2.0.0 through 8.0.0.x Upgrade to 8.0.1.0 or later.  

Recommended Actions for System Products:
Avaya strongly recommends following networking and security best practices by implementing firewalls, ACLs, physical security or other appropriate access restrictions. Though Avaya believes such restrictions should always be in place, risk to Avaya products and the surrounding network from this potential vulnerability may be mitigated by ensuring these practices are implemented until such time as an Avaya provided product update or the recommended Avaya action is applied. Further restrictions as deemed necessary based on the customer's security policies may be required during this interim period, but the System Product operating system or application should not be modified unless the change is approved by Avaya. Making changes that are not approved may void the Avaya product service contract.

CVSS 3.0 Scoring and Metrics:

Avaya uses the Common Vulnerability Scoring System version 3 (CVSSv3) base score and metrics as reported by the vendor for the affected component(s) or by the National Institute of Standards and Technology in the National Vulnerability Database. In some cases, such as where CVSS information is not available from the vendor or NIST, Avaya will calculate the CVSSv3 base score and metrics. Customers are encouraged to calculate the Temporal and Environmental CVSSv3 scores to determine how the vulnerability could affect their specific implementation or environment. For more information on CVSS and how the score is calculated, see Common Vulnerability Scoring System v3.0: Specification Document.

Vulnerability CVSSv3 Base Score CVSSv3 Metrics
CVE-2019-0199
7.5 (High) CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H

3. Avaya Software-Only Products:

Avaya software-only products operate on general-purpose operating systems. Occasionally vulnerabilities may be discovered in the applications installed on the system which may threaten the integrity of the underlying platform.

Product: Actions:
Aura® Application Enablement Services If the affected package is installed, determine if Apache Tomcat is installed by the Avaya software-only product or as a separate application and follow the vendor's guidance.
Aura® Experience Portal If the affected package is installed, determine if Apache Tomcat is installed by the Avaya software-only product or as a separate application and follow the vendor's guidance.

4. Additional Information:

Additional information may also be available via the Avaya support website and through your Avaya account representative. Please contact your Avaya product support representative, or dial 1-800-242-2121, with any questions.

5. Disclaimer:

ALL INFORMATION IS BELIEVED TO BE CORRECT AT THE TIME OF PUBLICATION, IS PROVIDED "AS IS", AND IS APPLICABLE ONLY TO PRODUCT VERSIONS ELIGIBLE FOR MANUFACTURER SUPPORT IN ACCORDANCE WITH AVAYA PRODUCT LIFE CYCLE POLICY. AVAYA INC., ON BEHALF ITSELF AND ITS SUBSIDIARIES AND AFFILIATES (HEREINAFTER COLLECTIVELY REFERRED TO AS "AVAYA"), DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND FURTHERMORE, AVAYA MAKES NO REPRESENTATIONS OR WARRANTIES THAT THE STEPS RECOMMENDED WILL ELIMINATE SECURITY OR VIRUS THREATS TO CUSTOMERS' SYSTEMS. IN NO EVENT SHALL AVAYA BE LIABLE FOR ANY DAMAGES WHATSOEVER ARISING OUT OF OR IN CONNECTION WITH THE INFORMATION OR RECOMMENDED ACTIONS PROVIDED HEREIN, INCLUDING DIRECT, INDIRECT, INCIDENTAL, STATUTORY, CONSEQUENTIAL DAMAGES, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF AVAYA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

THE INFORMATION PROVIDED HERE DOES NOT AFFECT THE SUPPORT AGREEMENTS IN PLACE FOR AVAYA PRODUCTS. SUPPORT FOR AVAYA PRODUCTS CONTINUES TO BE EXECUTED AS PER EXISTING AGREEMENTS WITH AVAYA.

6. Revision History:

V 1.0 - June 13, 2019 - Initial Statement issued.
V 2.0 - May 13, 2020 - Updated AS5300, EP and SBCE versions and resolution.
V 3.0 - February 5, 2021 - Updated AES and CMS versions and resolution.
V 4.0 - April 16, 2021 - Updated MX and PC versions and resolution, and set advisory status to Final.

Avaya customers or Business Partners should report any security issues found with Avaya products via the standard support process.
Independent security researchers can contact Avaya at [email protected].

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