![]() |
You can expand the amount of space in the root file system of Experience Portal. The root file system is where /opt/Avaya is installed which includes log partition.
You can enable additional disk space for the following:
Systems deployed using one of the 8.x OVA’s (Primary, Auxiliary, or MPP)
Systems deployed from the 8.x AVL ISO using the fresh installation option
![]() | Note: |
|
You cannot enable disk expansion on any system upgraded from Experience Portal 6.x or 7.x. |
Use this procedure to expand the size of the root partition to add additional disk space to the Experience Portal system.
For more details on deploying the Experience Portal virtual application, see the Deploying Experience Portal in an Avaya Customer Experience Virtualized Environment guide.
![]() | Note: |
|
You can only increase the existing disk size, but not decrease the disk size. VMware does not allow the expansion of disk size when there are snapshots present. |
If the disk is full, there may be system instability. You need to enable expansion before running out of space.
For example,
[AEP ~]# /opt/Avaya/LinuxInstaller/bin/expand_root.sh
ok to expand, let’s keep processing...
Let’s expand the space by 640716802 sectors.
Space expanded
The expand_root.sh script verifies the ability for the disk to expand. If there are any reasons to prevent expansion, the system displays a message and exits.
For example:
Expand only supported when '/' is the last partition on the drive
Expand only supported for new builds, not updates from AAEP 7.x
Stop: the disk is fully utilized, nothing to do.
![]() | Note: |
|
If EPM/MPP is not yet installed on the server, you can directly reboot the system. |
Click System Management > MPP Manager.
On the MPP Manager page, reboot the MPP server.
Disable the EPM server.
If the EPM server contains an email processor, use the Email page to disable the EPM server.
If the EPM server contains an SMS processor, use the SMS page to disable the EPM server.
Click System Management > EPM Manager.
On the EPM Manager page, reboot the MPP server.
![]() | Note: |
|
After rebooting the Primary EPM server, you need to log into the EPM web interface again. |
Enable the EPM server.
If the EPM server contains an email processor, use the Email page to enable the EPM server.
If the EPM server contains an SMS processor, use the SMS page to enable the EPM server.
You can view the system with the new increased disk size.
Comments on this document? | August 2025 | © 2022-2025, Avaya LLC All Rights Reserved. |

