The reportBatch method can be used to create application or call flow data log entries in the Experience Portal report database. In either case, the list of input parameters is the same. The only difference is the information you specify for each input parameter.

This topic details the information you should specify to create a call flow data log entry. For information about creating an application log entry, see reportBatch method for application logging.

Parameters

Parameter

Type

Description

appServerAddress

string

The hostname or IP address of the application server.

applicationID

string

The name of the application. For example: CollectTicketInfo

Important:

The applicationID must match the name that was specified when the application was added to Avaya Experience Portal through the EPM.

For an application that is assigned to a non-default zone, include the zone information using the format: ZoneId:applicationName

You can view all application names on the Applications page.

You can retrieve the zone Id information using the getZoneInfo method of the Management Interface web service.

level

string

This should always be: Info

reason

string

The reason this log entry was made. When entering data in this field, you should keep in mind that:

  • The reason for the first log entry in a session block should always be "-" (dash).

  • If the activity type is Node Entry or Application Exit, this field must contain the moduleIdNodeId of the previous log entry of type Node Entry. This allows Experience Portal to track the source of the breadcrumb.

  • If the activity type is Module Exit, this field can contain whatever reason code you want to use.

sessionID

string

The session ID for the session.

This is a user-defined identifier that should be unique across sessions.

Timestamp

string

The current system time in milliseconds since January 1, 1970 00:00:00 UTC. The value of this parameter should contain a long number.

transactionName

string

This should always be: Framework

type

string

The options are:

  • Node Entry

  • Module Exit

  • Application Exit

userLog

string

The session label.

varName

string

A variable name, if one should be included with this log entry.

varValue

string

The value of the variable named in varName.

activityDuration

integer

The duration in seconds between the timestamp of the first log entry with the activity type of Node Entry or Application Exit and this log entry in a single session block.

Note:

This calculation should be based on one block of log entries that belong in one session.

moduleIdNodeId

string

The module and node identifiers. If the type of the last log entry in the session block is Application Exit, than this field should be "--" (dash dash).

Otherwise, it should contain the module ID and node ID in the format: [Module Id]:Node Id, where Module Id is only specified if it is not the same as the application name.

For example, if the application name is CollectTicketInfo and it contains the CollectTicketInfo module with the node StartTicket and the GetPayment module with the node StartPay, you would specify them as:

  • :StartTicket

  • GetPayment:StartPay

Return values

The reportBatch method returns one of the following values:

  • success

  • decryption failed - error occured decrypting the password

  • Password incorrect

  • Request is out of date

  • Error storing data in database

  • Error initializing database

  • Error getting the VPID

If the method fails, you can use the logFailed method to enter an event into the Experience Portal event log.