Application error PSESM00070

When you change the configuration for an Experience Portal application to use an ASR or TTS language, and if that language is recently added to the server, the application might display the PSESM00070 event.

Proposed Solution

About this task

You might need to restart the MPP server to resolve this issue. Use the following procedure to restart the MPP server that you are using.

Procedure

Log in to the EPM Web interface with an account that has Administrator or Operations privilege.
From the EPM main menu, select System Management > MPP Manager.
On the MPP Manager page, select the server that you want to restart.
In the State Commands area, click Restart.

Avaya Experience Portal restarts the selected MPP server when the last active call completes or the grace period expires, whichever is earlier.
Click Refresh to verify that the State of the MPP server that you restart is displayed as Running.