Backing up an Avaya Experience Portal system from System Backup menu in EPM

Before you begin

Before you use the System Backup feature in EPM, you must complete the tasks in Database backup prerequisites.

Log in to the EPM web interface.
On the EPM navigation pane, click System Management > System Backup.
Click the Backup Server icon .
On the Backup Server page, update the configuration details, and click Verify.

Important:

Ensure that the backup is stored on a server that is not part of the Experience Portal system.

EPM verifies if the backup folder exists and can be mounted using the specified parameters such as server address and backup folder, and displays the details in the Verify Backup Server window.
On the Verify Backup Server window, click Close Window .
On the Backup Server page, click Save .
On the System Backup page, click the Backup Schedule icon if you want to specify a schedule for the backup procedure.
On the Backup Scheduler page, configure the backup schedule, and click Save.
Click the User Components icon .
On the User Components page, configure user components for the backup operation, and click Save.
Click Backup Now to initiate an on-demand backup.

When the backup is complete, the System Backup page displays the backup completed message.

	Note:
	Click Refresh to check if the backup completed message is displayed.

On the Backup History section of the System Backup page:

	Note:
	The package list is not displayed if the backup server is not configured properly.

	Important:
	Ensure that the backup is stored on a server that is not part of the Experience Portal system.