When you click the Export button on an EPM page, the system displays the File Download dialog box with options to Open, Save, and Cancel the file.

If the Internet Explorer security option Do not save encrypted pages to disk is enabled, the Open button does not function.

Solution

About this task

Use any one of the following steps to resolve the issue.

Procedure

  1. Use the Save button and view the file after it is downloaded on the system.
  2. Or make the following changes in the Internet Explorer settings:
    1. In Internet Explorer, select Tools > Internet Options.
    2. On the Internet Options page, select the Advanced tab.
    3. On the Advanced tab, disable the Do not save encrypted pages to disk option, which is located in the Security section.