Procedure
- Log on to the EPM web interface.
- On the EPM main menu, click.
- In the Log
Level field, click the level that you want to set.
- In the Record Handling on Email section,
in the Session Data(SDR) and Call
Data(CDR) fields, do the following:
- Select the Enable check box.
- In the Retention Period (days) field, type the number of days for the retention period of the records.
 | Note: |
|
The retention period has an impact on how long Call Data Records
and Session Data Records are saved in the operational database that
the processor uses. The retention period does not have an impact on
how long these records are saved in the reporting database.
|
- In the Categories and Trace Levels group, do the following:
- In the Email Processor field,
click one of the following to set the trace level of Email Processors:
The default trace level setting is Fine.
- In the Email Browser field, click
one of the following to set the trace level of Email Browsers:
The default trace level setting is Fine.
- Click Save.
Next Steps
For more information about parameters and return values of the
email application, see the following: