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Configuring parameters for getting recognition results from the Nuance server

About this task

You must configure parameters in the NSSserver.cfg and Baseline.xml files of the Nuance speech server to get the recognition results of no match from the Nuance server.

Before you begin

Install a supported version on Nuance Speech Server and Nuance Recognizer. For Nuance version information, see the Avaya Experience Portal Overview and Specification .

Procedure

  1. On each Nuance server machine, log in to the operating system.
  2. Navigate to the usr/local/Nuance/SpeechServer/server/config directory in which the Nuance NSSserver.cfg file is stored.
  3. Open the NSSserver.cfg file in an ASCII editor.
  4. Define the values as given below:

    server.mrcp2.osrspeechrecog.mrcpdefaults.VSP.server.osrspeechrecog.result.sendnomatch VXIString true

    server.mrcp1.osrspeechrecog.result.sendnomatch VXIString true

  5. Save and close the file.
  6. Open the Baseline.xml file in an ASCII editor.
  7. Define the value as given below:

    <param name=”swisr_result_enable_speech_mode"> <value> 1 </value> </param>

  8. Restart the NSSservice.