Procedure

  1. Log in to Linux on the backup server with the user account that Experience Portal uses while performing the backup operation.
  2. Enter the id command to obtain the UID of the account with which you are currently logged in.

    The system displays the UID. For example: $>id backupuser uid=500(backupuser) gid=500(backupuser) groups=500(backupuser) context=user_u:system_r:unconfined_t

  3. Create the backup directory where you want to save the backup packages. For example, if you want Experience Portal to store the backups in the /home/experienceportal/backup directory, enter the mkdir /home/experienceportal/backup command.
  4. Enter the su – command to gain temporary root level access.
  5. Open the /etc/exports file in a text editor.
  6. Add a new entry for the new directory, to be shared with Experience Portal, using the following format:

    <BackupDir> <ExperiencePortalAddress>(rw,sync,all_squash,anonuid=<UID>) where

    • <BackupDir> is the name of the directory to be shared. For example, /home/experienceportal/backup.

    • <ExperiencePortalAddress> is the IP address of the Primary EPM server that accesses the backup directory.

    • <UID> is the ID of the user account that Experience Portal uses when accessing the backup directory.

  7. Save and close the file.
  8. Enter the #>service nfs restart command to restart the NFS service.
  9. If the backup server is installed on Red Hat Enterprise Linux 5.x, restart the portmap service by entering the #>service portmap restart command.
    Note:

    If the backup server is installed on Red Hat Enterprise Linux 6, you do not need to restart the rpcbind service.