Checking the status of port connections

If all MPP servers are correctly functioning and do not indicate any error or alarm conditions, the next step is to check the Port Distribution page. This page provides information about the status of port connections to the Communication Manager.

Solution

Procedure

Log on to the EPM web interface by using an account with the Administration, Operations, or Maintenance user role.
From the EPM main menu, select Real-time Monitoring > Port Distribution.

If the Current Allocation column shows that:

MPP port allocation	Next step
None of the MPPs have allocated ports	No MPP servers have allocated ports
One or more MPPs do not have allocated ports.	One or more MPPs have no allocated ports
One or more licensed ports have not been allocated to an MPP.	One or more licensed ports have not been allocated to an MPP server