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Cannot generate a log or alarm report

If you cannot generate a Log Report or an Alarm Report within the EPM web interface, you can still view and examine the event and alarm logs for EPM. The EPM log file contains the same information as displayed in the Log Report and Alarm Report.

noteNote:

Examine the EPM log file directly only if you cannot use the EPM web interface to generate a Log Report or Alarm Report.

Proposed Solution

Procedure

  1. Log on to the EPM Linux server.
  2. In a text editor, open the EPM log file from the following location: $AVAYA_VPMS_HOME/logs/avaya.vpms.log