No MPP servers have allocated ports

The Port Distribution page shows that none of the MPP servers in the system have allocated ports. This problem can occur because:

Experience Portal cannot connect to the Avaya license server.
The Experience Portal license has expired.
The Experience Portal license server is down.
The specified gatekeeper address or alternative gatekeeper address is incorrect.

Proposed Solution

Log on to the EPM web interface by using an account with the Administration, Operations, or Maintenance user role.
From the EPM main menu, select Security > Licensing.
On the Licensing page, verify the following:
- Connection to the Avaya license server.
- Expiry date on the Experience Portal license.
- Status of the Experience Portal license server.
From the EPM main menu, select System Configuration > VoIP Connections.
On the VoIP Connections page, check the gatekeeper and alternate gatekeeper addresses.