You should always try to take the EPM offline using the EPM web interface. If the EPM is not communicating with the EPM , however, you can take the EPM offline by stopping the vpms service.

Procedure

  1. Log in to Linux on the EPM Server.

    If you are an Avaya Services representative, and are using Avaya Enterprise Linux or if the Avaya Service accounts are installed on this server:

    • Log in to the local Linux console as sroot.

    • Or log in remotely as a non-root user and then change the user to sroot by entering the su - sroot command.

    Otherwise, log in to Linux locally as root user, or log in remotely as a non-root user then change the user to root by entering the su - command.

  2. Enter the /sbin/service vpms stop command.