Experience Portal 7.0 and later versions have a new media type filter for email that is added to the Contact Detail and Contact Summary reports.

The following are the main filters that are available for Email:

  • Email

  • Email DSN

Experience Portal 7.0 and later versions support the capability to filter the messages on Email servers. This capability consists of the number of messages sent to one or more Email servers as well as the number of messages received from one or more Email servers.

The following information is available in these reports:

  • The number of messages sent

  • The number of messages received

  • The number of delivery receipts requested

  • The number of receipts pending

  • The number of receipts received

All existing filters for the Contact Detail and Contact Summary reports are applied to reporting records that are created by incoming or outbound email