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Event and alarm categories

Every event and alarm is part of one of the following categories:

Column Description
EP Administration Messages related to administration activities on the Experience Portal Manager (EPM).
EP Application Interface Service Messages related to the Application Interface REST web service. This web service runs on the EPM server and allows customer applications to send multi-media messages and starts multi-media applications.
EP Application Interface WS Messages related to the Application Interface SOAP web service. This web service runs on the EPM server and allows customer applications to initiate outbound calls, send multi-media messages, and starts multi-media applications.
EP Application Interface WS 2.0 Messages related to the Application Interface SOAP web service 2.0. This version is functionally equivalent to the previous one. While there is a single username or password for the former, the new version provides the added facility of allowing multiple users to access the web service.
EP Application Logger Messages related to the Experience Portal application logger. The application logger is a web service running on Experience Portal which allows Orchestration Designer applications to log messages to the EPM.
EP ASR Messages related to Automatic Speech Recognition (ASR).
EP Backup Messages related to the EP Backup subsystem, which provides the means to perform on-demand or scheduled backup operation.
EP Carrier Service Messages related to the Carrier REST web service, which allows you to retrieve mobile related information from a carrier.
EP CCXML Browser Messages related to the Call Control eXtensible Markup Language (CCXML) browser, which controls all call handling for all Voice eXtensible Markup Language (VoiceXML) applications.
EP Event Manager Messages related to the Event Manager, which collects events from other Media Processing Platform (MPP) processes and sends them to the network log web service on the EPM.
EP Licensing Messages related to port licensing.
EP Listener Messages related to the Alarm Codes Destinations types (Listeners) where the alarm notification is delivered.
EP Management Service Messages related to the Experience Portal Management REST web service, which allows you to configure and manage an EPM.
EP Management WS Messages related to the Experience Portal Management SOAP web service. This web service runs on the EPM server and allows you to configure and manage a EPM.
EP Media Manager Messages related to audio and video Real-time Transport Protocol (RTP) connections.
EP MMS Messages related to the MPP Management Service (MMS), which stores configuration information and controls the initialization and operation of an MPP.
EP Media Server Manager Messages related to the MPP management subsystem, which provides the means to start and stop call processing.
EP MPP System Manager Messages related to the MPP System Manager process, which manages and monitors MPP processes, configuration, licensing, and system resources.
EP MRCP Messages related to Media Resource Control Protocol (MRCP), which is an open standard for speech interfaces.
EP Reporting Messages related to the collection of report data and the generation of reports.
EP Session Manager Messages related to the MPP Session Manager, which coordinates the low-level interactions between the ASR, TTS, and telephony components and the VoiceXML and CCXML browsers.
EP SNMP Agent Messages related to the SNMP agent, which collects and stores management information and makes this information available to SNMP managers.
EP Telephony Messages related to the H.323 connections and Voice over IP (VoIP) telephony interfaces.
EP Trace Messages related to the EP trace reports. It provides the means to collect trace data from EPM or specific MPP.
EP TTS Messages related to Text-to-Speech (TTS).
EP Upgrade Manager Messages related to software upgrades for MPPs running on the EPM.
EP Email Processor Messages related to the EP Email Processor.
EP SMS Processor Messages related to the EP SMS Processor.
EP Text Browser Messages related to the EP Text Processor.
noteNote:

Additional categories may be available if you have installed managed application on Experience Portal. For more information on managed application based categories, see the documentation delivered with the managed application.