Every event and alarm is part of one of the following categories:
|
Column |
Description |
|---|---|
|
EP Administration |
Messages related to administration activities on the Experience Portal Manager (EPM). |
|
EP Application Interface Service |
Messages related to the Application Interface REST web service. This web service runs on the EPM server and allows customer applications to send multi-media messages and starts multi-media applications. |
|
EP Application Interface WS |
Messages related to the Application Interface SOAP web service. This web service runs on the EPM server and allows customer applications to initiate outbound calls, send multi-media messages, and starts multi-media applications. |
|
EP Application Interface WS 2.0 |
Messages related to the Application Interface SOAP web service 2.0. This version is functionally equivalent to the previous one. While there is a single username or password for the former, the new version provides the added facility of allowing multiple users to access the web service. |
|
EP Application Logger |
Messages related to the Experience Portal application logger. The application logger is a web service running on Experience Portal which allows Orchestration Designer applications to log messages to the EPM. |
|
EP ASR |
Messages related to Automatic Speech Recognition (ASR). |
|
EP Backup |
Messages related to the EP Backup subsystem, which provides the means to perform on-demand or scheduled backup operation. |
|
EP Carrier Service |
Messages related to the Carrier REST web service, which allows you to retrieve mobile related information from a carrier. |
|
EP CCXML Browser |
Messages related to the Call Control eXtensible Markup Language (CCXML) browser, which controls all call handling for all Voice eXtensible Markup Language (VoiceXML) applications. |
|
EP Event Manager |
Messages related to the Event Manager, which collects events from other Media Processing Platform (MPP) processes and sends them to the network log web service on the EPM. |
|
EP Licensing |
Messages related to port licensing. |
|
EP Listener |
Messages related to the Alarm Codes Destinations types (Listeners) where the alarm notification is delivered. |
|
EP Management Service |
Messages related to the Experience Portal Management REST web service, which allows you to configure and manage an EPM. |
|
EP Management WS |
Messages related to the Experience Portal Management SOAP web service. This web service runs on the EPM server and allows you to configure and manage a EPM. |
|
EP Media Manager |
Messages related to audio and video Real-time Transport Protocol (RTP) connections. |
|
EP MMS |
Messages related to the MPP Management Service (MMS), which stores configuration information and controls the initialization and operation of an MPP. |
|
EP Media Server Manager |
Messages related to the MPP management subsystem, which provides the means to start and stop call processing. |
|
EP MPP System Manager |
Messages related to the MPP System Manager process, which manages and monitors MPP processes, configuration, licensing, and system resources. |
|
EP MRCP |
Messages related to Media Resource Control Protocol (MRCP), which is an open standard for speech interfaces. |
|
EP Reporting |
Messages related to the collection of report data and the generation of reports. |
|
EP Session Manager |
Messages related to the MPP Session Manager, which coordinates the low-level interactions between the ASR, TTS, and telephony components and the VoiceXML and CCXML browsers. |
|
EP SNMP Agent |
Messages related to the SNMP agent, which collects and stores management information and makes this information available to SNMP managers. |
|
EP Telephony |
Messages related to the H.323 connections and Voice over IP (VoIP) telephony interfaces. |
|
EP Trace |
Messages related to the EP trace reports. It provides the means to collect trace data from EPM or specific MPP. |
|
EP TTS |
Messages related to Text-to-Speech (TTS). |
|
EP Upgrade Manager |
Messages related to software upgrades for MPPs running on the EPM. |
|
EP Email Processor |
Messages related to the EP Email Processor. |
|
EP SMS Processor |
Messages related to the EP SMS Processor. |
|
EP Text Browser |
Messages related to the EP Text Processor. |
Additional categories may be available if you have installed managed application on Experience Portal. For more information on managed application based categories, see the documentation delivered with the managed application.