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Showing the Extended Exit Info #3 to Info #10 filters/columns in the Session Summary and Session Details reports

About this task

noteNote:

By default, the EnableExtendedExitFields feature is disabled.

Procedure

  1. Log in to Linux on the Primary or Auxiliary EPM server.
    • If you are an Avaya Services representative, and use Avaya Enterprise Linux, or if the Avaya Service accounts are installed on this server, log on to the local Linux console as root.

    • Otherwise, log on remotely as a non-root user, and then change the user to root by entering the su - root command.

  2. Navigate to the Support/VP-Tools directory under the Experience Portal installation directory.

    Enter the cd $AVAYA_HOME/Support/VP-Tools command. $AVAYA_HOME is an environmental variable pointing to the name of the installation directory specified during the Experience Portal software installation.

    The default value is /opt/Avaya/ExperiencePortal.

  3. Type Y and press Enter when prompted to restart the vpms service.