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Installing the site certificate

About this task

Use this procedure to install the EASG site certificate on the Avaya Experience Portal server.

The Linux system log /var/log/messages records a successful site certificate installation message.

Procedure

  1. Log on to the Avaya Experience Portal Linux server in one of the following ways:
    • Log in locally as a user with root privilege or as a user who belongs to the susers group.

    • Log in remotely as a non-root user, and enter the su - command to change the user to a user with root privileges or a user who belongs to the susers group.

  2. Upload the site certificate to the Avaya Experience Portal Linux server.
  3. Run the EASG built-in tool EASGSiteCertManage to install the uploaded site certificate.
  4. Run the following command:

    (sudo) EASGSiteCertManage --add <filename> --saf <SAF>

    Where,

    • sudo: If the user who runs the command belongs to the susers group, the user must add sudo in front of EASGSiteCertManage. If the user is a root privilege user, there is no need to add sudo.

    • filename: The location of the site certificate.

    • SAF: The Site Authentication Factor code is a 10 to 20-character alphanumeric string. The SAF is required for technician access when the technician generates a response.

    For example:
    [root@EP72PRI voiceportal]# EASGSiteCertManage --add 
    /home/voiceportal/test.p7b --saf 1234567890
    Site Certificate installed successfully.