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Administrative scripts available on the MPP

The following administrative scripts are available on the MPP. You can run any of these scripts from a command line on the MPP machine:

Script/Executable Type Description
app.php php Summary of the application information downloaded from the EPM.
appstat.php php The statistics of all applications running on the MPP since the MPP was last started or the application changed.
noteNote:

This information also appears on the Application Statistics page in the Media Server Service Menu.

asr.php php Summary of the ASR server information downloaded from the EPM.
noteNote:

This script provides a summary, not a complete list of all properties for the ASR servers.

setup_vpms.php php Downloads the EPM certificate that is used for the mutual authentication with the Web Service and the EPM.
noteNote:

This script has been replaced by $AVAYA_HOME/Support/Security-Tools//setup_vpms.php script.

dirclean.sh bash Removes all application error handlers that were downloaded from the EPM.
noteNote:

This script is automatically called when the MPP service is stopped. When the MPP service is restarted, the event handlers are downloaded again to ensure that the latest copy is always available on the MPP.

dropcall.php station_id,switch name php Causes a specific station to drop any current call.

Specify the following parameters:

  • station_id: the station number

  • switch name: the name of the H.323 or SIP connection under which the station is defined.

    tipTip:

    You can generate a list of stations with the listst.php script.

From EP 7.0 onwards, this script works with both H.323 and SIP.

dropsession.php session_id php Causes the MPP to drop the session whose Session ID is specified in session_id.
dumpRecords exe Dumps the contents of an MPP’s Contact Detail Record (CDR) or Session Detail Record (SDR) bin file.
getmpplogs.sh bash Automatically combines the MPP logs in a TAR.GZ file so that you can archive them or send them to your Avaya support representative.
tipTip:

You can restore these logs with the restorempplogs.sh script.

installstatus.php [--history] php Lists the MPP version and release number. From Avaya Experience Portal 7.0 onwards, if you use the optional --history parameter, it lists the installation history.
listcalls.php php Lists the active calls on the MPP.
listsessions.php php Lists all sessions on the MPP.
listss.php php Summarizes the speech server resources currently available to the MPP, including the number of resources that the MPP server can use without shorting other MPP servers in the system (known as the H value) and the total number of ports that the MPP needs if the system is operating under a full call load (the M value).
noteNote:

This information also appears on the Speech Servers page in the Media Server Service Menu.

listst.php php Lists the configured stations and their statuses.
mppMoveLogs.sh bash Moves the current MPP logs directory to a different drive or partition and creates a symbolic link so that all future MPP logs will be written to the new location.
mpprollback.sh bash Rolls the MPP installation back to the previously installed version.
tipTip:

The Version page in the Media Server Service Menu displays the current installed release and the available rollback version.

restorempplogs.sh bash Restores the MPP logs archived by the getmpplogs.sh script.
SMDump exe Dumps Telephony, ASR, and TTS status detail.
noteNote:

The SessionManager process must be running and you must be logged in as root or sroot to run this executable.

stat.php php Lists the MPP state and the running state of its monitored processes.
tts.php php Summary of the TTS server information downloaded from the EPM.
noteNote:

This script provides a summary, not a complete list of all properties for the TTS servers.

usr.php php Displays a list of the users downloaded from the EPM.
noteNote:

User roles and passwords are encrypted in this list.

xml.php php Dumps out two XML configurations:
  • Configuration loaded from the $AVAYA_MPP_HOME/config/mppconfig.xml

  • Configuration downloaded from the EPM