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If converse-on data is not received at the beginning of a call using an H.323 connection, the system may have encountered the following problems:
The application is not configured for Converse-on data.
The Converse-on data was not sent to the application.
If both the application and the EPM are configured correctly for Converse-on, but at run-time, the Converse-on data is not processed, you must troubleshoot to find out where the data is getting lost.