Proposed Solution
1
Procedure
- Log into the EPM using
any valid EPM user
account.
- Verify that the operational
state of the MPP is Running.
- Verify that ports are
being assigned to the MPP.
- Create an alarm report
for that MPP and resolve any issues noted in the alarms.
- On the Applications pages, check the Launch column to make sure
that there is an application with the DNIS (the number that the caller
dialed) assigned.
