Stopping the MPP service

You must take the MPP offline using the EPM Web interface. However, if you cannot take the MPP service offline because the EPM is not communicating with the MPP, take the MPP offline by stopping the mpp service.

1. Log in to the MPP server.

   If you are an Avaya Services representative, and use Avaya Enterprise Linux, the Avaya Service accounts will not be available after the Avaya Enterprise Linux upgrade. The Avaya Service accounts will be available through EASG configuration during the Experience Portal upgrade.

   • Log on to the local Linux console as root.

   • Or log on remotely as a non-root user and then change the user to root by entering the su - root command.

2. Enter the /sbin/service mpp stop command.