You should always try to take the MPP offline using the EPM web interface. If the EPM is not communicating with the MPP, however, you can take the MPP offline by stopping the mpp service.

Procedure

  1. Log in to Linux on the MPP server as a user with root privileges.

    If you are an Avaya Services representative, and are using Avaya Enterprise Linux or if the Avaya Service accounts are installed on this server:

    • Log in to the local Linux console as sroot.

    • Or log in remotely as a non-root user and then change the user to sroot by entering the su - sroot command.

    Otherwise, log in to Linux locally as root user, or log in remotely as a non-root user then change the user to root by entering the su - command.

  2. Enter the /sbin/service mpp stop command.