Proposed Solution
Procedure
- Verify that the URI for each application
that is assigned the DNIS (the number that the caller dialed) is valid.If you cannot verify any URI settings, troubleshoot the problem with
the URI settings.
- If you created your
applications in Orchestration Designer, use the EPM to create an Application report containing the application
messages, as described in the Application activity
reports topic in the Administering Avaya Experience Portal guide.
- Use the Session Detail
report to examine session details for the affected calls, as described
in the Creating
a Session Detail report topic in the Administering Avaya Experience Portal guide.