Log on to
Linux on the Experience Portal MPP server as a user with root privileges.
Verify that the user
is a member of avayavpgroup by entering the cat /etc/group | grep
avayavpgroup command.
The system displays the list of users that are members of avayavpgroup.
If the user does not
appear in the list of group members, add the user to the avayavpgroup
by entering the gpasswd -a username avayavpgroup command, where username is the user ID you want to add to the group.
Verify that the following
files and their parent directories have the group set to avayavpgroup
and read-write permissions set:
$AVAYA_MPP_HOME/tmp/mgtlib.php.out
$AVAYA_MPP_HOME/logs/process/SysMgr/logfile.log
If one or both the
files or directories do not have the correct group or permissions,
set them to read-write for the avayavpgroup.
If these actions do
not resolve the problem, contact your Avaya technical support representative
for assistance.
