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Check Server Connections page field descriptions

Use this page to view the status of the server connections.

This page contains the:

Speech Servers table

Column Description
Type The options are:
  • ASR if the server is an Automatic Speech Recognition (ASR) server

  • TTS if the server is a Text-to-Speech (TTS) server

Name The name of the server.
Address The IP address of the server.
Engine Type The options are:
  • nuance realspeak

Base Port The base port assigned to the server.
Languages/TTS Voices If the server type is:
  • ASR, the languages configured on the server

  • TTS, the languages and voices configured on the server

ICMP Check* The options are:
  • Success: The MPP server sent an Internet Control Message Protocol (ICMP) request to that server and received an ICMP echo reply.

  • Failed: The MPP server did not receive an ICMP echo reply to its ICMP request.

Service Check Tests the selected server connection.

The options are:

  • Check ASR Server

  • Check TTS server

The Media Server Service Menu displays the Check Server Status page.

H323 Resources table

Column Description
Station The H.323 station number.
Protocol The protocol used by the switch. This can be H.323 or SIP.
Switch The name of the switch the channel is configured on.
Switch Address The IP address of the PBX.
ICMP Check* The options are:
  • Success: The MPP server sent an Internet Control Message Protocol (ICMP) request to that server and received an ICMP echo reply.

  • Failed: The MPP server did not receive an ICMP echo reply to its ICMP request.

SIP Resources table

Column Description
Trunk The SIP trunk number.
Protocol The protocol used by the switch. This can be H.323 or SIP.
Switch Address The IP address of the PBX.
Channel The channel number.
ICMP Check* The options are:
  • Success: The MPP server sent an Internet Control Message Protocol (ICMP) request to that server and received an ICMP echo reply.

  • Failed: The MPP server did not receive an ICMP echo reply to its ICMP request.

Application Servers table

Column Description
Name The name of the application running on the MPP.
URL The fully qualified path to the first page of the application.
DNIS The telephone numbers associated with the application.
Called URI The Universal Resource Indicator (URI) associated with this application.
ASR Displays true if the application is configured to use an Automatic Speech Recognition (ASR) server.
TTS Displays true if the application is configured to use an Text-to-Speech (TTS) server.
Converse-on Displays true if the application is invoked by an Avaya Call Center system using the converse-on vector command.
ICMP Check* The options are:
  • Success: The MPP server sent an Internet Control Message Protocol (ICMP) request to that server and received an ICMP echo reply.

  • Failed: The MPP server did not receive an ICMP echo reply to its ICMP request.

Log Servers table

Column Description
Event Level Only those events that match the event level or higher than the event level are sent to the Log server.
Address The IP address of the server.
Port The HTTP port number to access the server.
Service The web service name for the Log Server.
ICMP Check* The options are:
  • Success: The MPP server sent an Internet Control Message Protocol (ICMP) request to that server and received an ICMP echo reply.

  • Failed: The MPP server did not receive an ICMP echo reply to its ICMP request.

Service Check Click Check Log Service to view the status of the log server on the Check Log Service page.