Log Directories page field descriptions

Use this page to access to the contents of the various MPP process logs. This page provides a directory with links to the classifications of major process log files.

	Note:
	In all cases where there are logs named `logname`.log and `logname`.log.`nnn`, where `nnn` is a unique numeric identifier at the end of the log file name, the most recent log file is called `logname`.log while older log files are called `logname`.log.1, `logname`.log.2, and so on.

Link

Description

Administration

Provides access to themppmaint.log file.

This file records the actions of themppmaint process, which runs daily to purge the MPP of outdated Call Detail Record (CDR), Session Detail Record (SDR), and session transcription records.

CXI

Provides access to the log files related to the CCXML interpreter operations:

CCXML-global-x.log. Contains data related to events that are not specifically associated with a CCXML single session. If there is more than one CXI process, the x represents the number of processes.
CCXML-SessionSlot-###.log, where ### represents the unique log identifier. Contains data related to CCXML operations for individual sessions. The unique identifier can be used to find related Session Manager and Avaya Voice Browser logs.

CdhService

Provides access to the CDHService.log files.

These files record the actions of the CDHService Web Service, which enables the EPM to download CDR and SDR records from the MPP.

EventMgr

Provides access to the EventMgr.log file.

This file records the actions of the Event Manager, which collects events from other MPP processes and sends them to the network log web service on the EPM.

MMS

Provides access to the MmsServer.log file.

This file contains messages from the MmsServer Web Service, which is accessed by the EPM to send commands, configuration changes, and heartbeat requests the MPP.

OCWSServer

Provides access to the OCWSServer.log file.

This file contains messages produced by Application Logging web service, which is used to make outbound calls on the MPP.

SessMgr

Provides access to the log files produced by the Session Manager:

SessionManager.log: Contains data related to events that are not specifically associated with a single session.
SessionSlot-###.log, where ### represents a unique log identifier. Contains data related to Session Manager operations for individual sessions.
Tip:
The ### can be used to find related CCXML interpreter and Avaya Voice Browser logs.

SysMgr

Provides access to the logfile.log file.

This file records messages produced by the System Manager process.

TransService

Provides access to the transervice.log file.

This file contains messages from the TransService Web Service, which is accessed by the EPM to download transcription and utterance files from the MPP for inclusion in the Session Detail report.

Provides access to the log files related to the Avaya Voice Browser (AVB) operations:

globalx.log: Contains data related to events that are not specifically associated with a single session. If there is more than one AVB process, the x represents the number of processes.
SessionSlot-###.log, where ### represents a unique log identifier. Contains data related to AVB operations for individual sessions.
Tip:
The ### can be used to find related Session Manager and CCXML interpreter logs.

Clear log files in all the directories

Clears all MPP logs listed on this page.