Procedure

  1. Log on to Linux on the Experience Portal Primary EPM server in one of the following ways:

    • Log on to the local Linux console as a root user if you are an Avaya Services representative, use Avaya Enterprise Linux, or if the Avaya Service accounts are installed on this server.

    • Log on remotely as a non-root user and then change the user to root by entering the su - root command.

  2. Navigate to the Linux font directory by entering the cd /usr/share/fonts command.
    Note:

    If the font directory does not already exist, create the directory by entering the mkdir /usr/share/fonts command, then navigate to the directory you just created.

  3. Copy the Chinese font file to the font directory by entering the cp $AVAYA_HOME/Support/fonts/zh_CN/TTzh_CN.tar . command.
    Important:

    Make sure you include the . (period) at the end of the cp command to indicate that you want Linux to copy the files to the current directory.

  4. Extract the font file by running the tar -xvf TTzh_CN.tar command.
  5. Copy the system language file to the Linux system configuration directory by running the cp $AVAYA_HOME/Support/fonts/zh_CN/i18n /etc/sysconfig/ command.
  6. Navigate to the Java fonts directory by running the cd $JAVA_HOME/jre/lib/fonts command.
    Note:

    If the fonts directory does not already exist, create the directory by entering the mkdir $JAVA_HOME/jre/lib/fonts command, then navigate to the directory that you just created.

  7. Create the fallback directory by running the mkdir fallback command.
  8. Navigate to the fallback directory by running the cd fallback command.
  9. Copy the Chinese font files to the fallback directory by running the cp /usr/share/fonts/zh_CN/TrueType/*.ttf . command.
    Important:

    Make sure you include the . (period) at the end of the cp command to indicate that you want Linux to copy the files to the current directory.

  10. Reboot the EPM server machine by entering the reboot command.