Print

Nuance call logs and ASR applications

Users can identify the Nuance call logs that are created for each session (call), with the ASR application that is running on Experience Portal.

The Nuance call logs that are created on the Nuance speech server side can be identified with the ASR application by the Call-Id of the SIP incoming call originated for this application.

noteNote:

This feature supports MRCPv2 ASR sessions and SIP calls only.