Restoring the software on the Auxiliary EPM server running Avaya Enterprise Linux

Before you begin

Make sure you have restored the operating system as described in Restoring the Avaya Enterprise Linux operating system.

Procedure

Log in to Linux on the Auxiliary EPM server
If you are an Avaya Services representative, and use Avaya Enterprise Linux, the Avaya Service accounts will not be available after the Avaya Enterprise Linux upgrade. The Avaya Service accounts will be available through EASG configuration during the Experience Portal upgrade.
- Log on to the local Linux console as root.
- Or log on remotely as a non-root user and then change the user to root by entering the su - root command.
Stop the vpms service by entering the systemctl stop vpms command.

You will see a series of messages as the command starts to shut down the EPM components. When the command has successfully stopped all relevant components, the system displays the message: VPMS Shutdown Status: [ OK ].
Check the status of the postgres service by entering the /sbin/service postgresql status command.
If the postgres service is running, stop it by entering the /sbin/service postgresql stop command.
Navigate to the pgsql directory by entering the cd /var/lib/pgsql command.
Rename the current data directory that contains the 6.x or 7.x data by entering the mv data data_OLD command.
In the pgsql directory, locate the backup directory that Experience Portal created when you installed the new version. The file name has the format data_vp_<backup_date>_<backup_time>.
Copy this backup directory into the main data directory by entering the cp -rp data_vp_<backup_date>_<backup_time> data command.
Start the postgresql service by entering the /sbin/service postgresql start command.
Wait for a few seconds for the database to start, then verify that it is running by entering the /sbin/service postgresql status command.
Start the vpms service by entering the systemctl start vpms command.