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Restoring the Avaya Enterprise Linux operating system

Before you begin

If you are working with an MPP server, take the MPP offline.

Procedure

  1. Log on to Linux on the Experience Portal server.

    If you are an Avaya Services representative, and use Avaya Enterprise Linux, the Avaya Service accounts will not be available after the Avaya Enterprise Linux upgrade. The Avaya Service accounts will be available through EASG configuration during the Experience Portal upgrade.

    • Log on to the local Linux console as root.

    • Or log on remotely as a non-root user and then change the user to root by entering the su - root command.

  2. Verify which partition is the boot partition by entering the /opt/Avaya/LinuxInstaller/bin/cpartition command.
  3. If the boot partition is not equal to the standby partition (which contains your previous Avaya Enterprise Linux version), revert to the previous boot partition by entering the /opt/Avaya/LinuxInstaller/bin/cpartition -c command.
    noteNote:

    The - o and - p options are not used with the current cpartition version. The - c option changes the boot partition from Standby to Active, and makes it permanent.

  4. Reboot the server.