- Event name
PADMN02104
- Event text
Unable to reset license information in the database.
- Event level
Fatal event. No alarm is generated.
- Trigger component
Avaya Experience Portal Administration
Problem description
The license information could not be reset in the database due to a database exception. Other events contain information about the database exception.
Proposed Solution
Procedure
View the log reports
to identify events that contain information about the database exception.