Event name

PADMN03501

Event text

An SQL Exception has occurred

Event level

Information event. No alarm is generated.

Trigger component

Avaya Experience Portal Administration

Problem description

Avaya Experience Portal alarm configuration is not saved to the database.

Proposed Solution

Procedure

  1. Retry the operation.
  2. If the problem persists, then verify that the local database is operational and restart the EPM service.
  3. If you cannot correct the problem, contact Avaya Technical Support.