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PADMN03601
- Event name
PADMN03601
- Associated alarm details
Name: QADMN03601
SNMP Trap ID: 17902
- Event text
{0} consecutive database errors occurred exceeded max of {1} accessing the configurable application variables DB.
- Event level
Error event.
Major alarm is generated by default. You can change the severity for this alarm by logging in to Experience Portal Manager and using the Alarm Codes page.
- Trigger component
Avaya Experience Portal administration of application runtime variables
Problem description
{0} - Provides the number of consecutive database that have occurred since the last successful request.
{1} - The maximum number of consecutive database errors that have to occur before an alarm is generated.
Avaya Experience Portal has unsuccessfully attempted to access the Application Runtime Variables database tables.
Proposed Solution
Procedure
- Examine the PADMN36xx log entries that occurred before this entry to determine which table and what database errors have occurred. The errors should specify the type of problem that occurred and help determine the best course of action to take to fix the problem.
- Try rebooting the EPM. If the problem persists and the database appears corrupt, that is, the tables are missing or there are errors reading/writing the database, then restore it from backup.
- If the problem persists, contact Avaya Technical Support.