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PADMN03607
- Event name
PADMN03607
- Event text
Database error occurred retrieving prompt ID for App {0} with SQL error: {1}.
- Event level
Error event. No alarm is generated.
- Trigger component
- Experience Portal Manager.
Problem description
{0}: Name of the application.
{1}: SQL error from Postgres.
Error occurred while retrieving the prompt ID, a configurable application variable prompt, from database.
Proposed Solution
Procedure
- Verify that:
Postgres is running
Enough disc space is available
- If enough disc space is available and Postgres is running, then contact Avaya support.