- Event name
PADMN10001
- Event text
Media Server Maintenance: Caught Unknown exception.
- Event level
Error event. No alarm is generated.
- Trigger component
Avaya Experience Portal Administration
Problem description
The Media Server maintenance utility caught an unexpected exception.
Note:
This is not a fatal event. This event does not affect the running state of the Media Server.
Proposed Solution
About this task
Manually purged the records and transcriptions.
If the problem persists, contact Avaya Technical Support.