Event name

PAIWS_E004

Event text

Thread caught exception, message = {0}

Event level

Error event. No alarm is generated.

Trigger component

Application interface web service

Problem description

{0} - The exception message.

The Application interface web service polling thread encountered a problem.

Proposed Solution

Procedure

  1. Review log reports on the EPM.
  2. Collect log files.
  3. Contact Avaya Technical Support.