- Event name
-
PAIWS_F001
- Event text
-
Fatal error occurred while attempting to communicate with Media Server {0}
- Associate alarm details
Name: QAIWS_F001
SNMP Trap ID: 17903
- Event level
-
Fatal event.
Critical alarm is generated by default. You can change the severity for this alarm by logging on to Experience Portal Manager and using the Alarm Codes page.
- Trigger component
Application interface web service
Problem description
{0} - The name of the Media Server.
A request that was sent to the specified Media Server failed to complete.
Proposed Solution
Procedure
- Restart the EPM.
- Restart the specified Media Server.