Event name

PAIWS_W013

Event text

Failed to query resource info for Media Server: Media Server = {0}

Event level

Warning event. No alarm is generated.

Trigger component

Application interface web service

Problem description

{0} - The name of the Media Server.

The Application Interface web service could not retrieve the resource information from the Media Server.

Proposed Solution

Procedure

  1. From the EPM, go to System Monitor.
  2. Verify that the Media Server specified in the message is in the Running state.