Event name

PAIWS_W016

Event text

Find_Media Server_with_Resource returned an error. No resources available.

Event level

Warning event. No alarm is generated.

Trigger component

Application interface web service

Problem description

The Application interface web service could not locate Outcall resources to process the LaunchVXML or LaunchCCXML request.

Proposed Solution

Procedure

  1. Use the QueryResources request to determine when resources can become available.
  2. Wait for resources to become available to the customer application, and then try the request again.